Meeting with the Consumer Protection Department of Shanghai Municipal Market Surveillance Administration

2021-06-09 | Beijing

Fashion and Leather Desk members had a meeting with the Consumer Protection Department of Shanghai Municipal Market Surveillance Administration on 9th June 2021. Director Liu Guangqin and colleague made full introduction about the department’s responsibilities on consumer rights protection and consumer goods inspection, and detailed the working procedures of dealing with consumer complaints, reports and routine product spot-check. Through the meeting, members also had the specific questions resolved in terms of product returning policy, sample testing rules, the product responsibilities of different entities in the whole supply chain.