Participated in the roundtable with Jing'an Consumer Protection Bureau

2024-03-13 | Beijing, Shanghai

On 13th March, European Chamber representatives participated in the roundtable organised by the Shanghai Jing'an District Consumer Protection Bureau. The roundtable aimed to understand the challenges facing companies particularly in terms of handling consumer complaints. 

European Chamber Fashion and Leather Desk acting chair Ms Anny Su participated in the roundtable and spoke on behalf of the Desk. the main questions she raised regarded the AMR internal process on identifying normal consumer complaints from those for profit purposes, as well as the complaint disclosure system.