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9:00-10:30
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Session 1: Negotiating Styles
1. Understand your negotiation style
2. Understand your TKI mode
3. Knowing the strengths and weaknesses of your TKI profile
Interactive exercise “how do you respond?”
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模块一：双赢理念及谈判风格
1、何为双赢谈判？
2、了解你的谈判模式
3、TKI冲突模型测评，了解你在谈判中的优劣势
互动练习：“你的应对方式”
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10:30-10:40
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Tea break
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10:40-12:15
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Session2: Negotiation Tool Box
1. Skills for competing, compromising, avoiding and accommodating
2. Handle clients in competing, collaborating and accommodating modes
Role play exercises
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模块二：五种典型谈判应对策略
1、五种关键冲突应对策略
1）应对竞争模式的策略与技巧
2）应对妥协模式的策略与技巧
3）应对退缩模式的策略与技巧/应对迁就模式的策略与技巧
4）积极合作策略
2、应对不同风格的谈判对手
练习：角色扮演
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12:15-13:30
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Lunch & Tea break
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13:30-15:00
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Session 3: Practical Negotiating
1. 7 steps negotiation techniques
1) Set up negotiation objective
2) Decide the best and the worst limits, clarify the tradables
3) Put the basic issue on the table
4) Question and clarify
5) Closing the deal
Use practical techniques for successful negotiation
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模块三：谈判实操
1、谈判的7个步骤：
从准备到成交:
1）确认问题/设定目标
2）决定退守点，明确可交换条件
3）设定底线：最好的结果:
4）“如果…怎么样”的谈判手段
5）把问题摆在桌面上
6）提问并澄清：采用提问题的方式，而不要说“不”。
7）交换让步，成交
情景演练
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15:00-15:15
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Tea break
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15:15-17:00
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Session 4: Getting to Win-win
1. Real workplace scenarios
2. Practice your learning in role play exercises
Get expert feedback from the trainer
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模块四：达至双赢
1、结合真实的工作场景，练习你学到的谈判技巧
2、培训师反馈
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Registration
1. Online registration
2. Email registration: please send Company Name, Name, Title, Mobile Number tomhuang@europeanchamber.com.cn. The registration
is complete only if a confirmation letter is received.
活动注册
1. 网上注册
2. 邮件注册:请将公司名称，姓名，职务，手机号码发送到mhuang@europeanchamber.com.cn。收到商会邮件确认后注册成功。
Terms & Conditions:
Events have limited seating so to ensure your attendance we encourage advance online registration and payment for ALL events.
We cannot guarantee entry to anyone not registered in advance.
All our events are held in English and are off-the-record unless otherwise stated.
活动条款
活动的席位有限。为了确保您的出席，我们建议所有活动都提前网上注册或邮件注册。对于任何未提前注册者，我们都不能保证您的参与。
我们全部活动都由英文召开，且除特殊说明外均为非公开的。
Cancellation Policy
If you cannot attend an event for which you have registered, please cancel your registration no later than one business day prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for event costs.
To cancel you can: 1) email mhuang@europeanchamber.com.cn, or 2) cancel online if you registered for the event through the website.
取消报名
如果您不能参加已注册过的活动，请在不少于一个工作日的时间内取消您的注册。若您未能及时地通知我们，我们将收取您相应的活动费用。
如取消注册您可以： 1) 发送邮件至mhuang@europeanchamber.com.cn； 或 2) 网站注册者可在网上取消。
