Conflict is everywhere, whether it is competition in the workplace, family conflicts or misunderstandings in social situations are unavoidable phenomena. Facing conflict can be challenging, and efficiently managing it is essential for fostering teamwork, enhancing work efficiency, and improving interpersonal relationships. Our course on conflict management equips participants with the necessary skills to handle conflicts skilfully and maintain composure in various situations.

• 2024-07-25 - 2024-07-26 | 09:00 - 16:30
• address shall be shared before the training

In China, organisations are faced with a variety of challenges, and it is critical to improve operational efficiency, reduce costs and increase competitiveness. This is where Business Process Improvement (BPI) plays an important role, focusing on analysing and improving an organisation's business processes to achieve better overall performance and operational effectiveness.

• 2024-07-23 - 2024-07-24 | 09:00 - 16:00
• address shall be shared before the training

his course is dedicated to a comprehensive innovation of PPT design and presentation skills with the help of cutting-edge AI technology. Our goal is to help trainees master advanced design tools and methods and enhance their ability to produce and speak PPT to present their ideas and results in a more professional and engaging manner in a variety of business, educational and public settings.

在当今快速发展的数字化时代，信息传播的速度和广度达到了前所未有的水平。PPT作为信息展示和交流的重要工具，其作用已经远远超出了简单的信息传递。它成为了个人专业能力、创意思维以及企业品牌形象的直观体现。一个设计精良、内容丰富、逻辑清晰的PPT，能够在第一时间吸引观众的注意力，有效传达核心信息，增强说服力。
本课程致力于通过前沿的AI技术，对PPT设计和演讲技巧进行全面革新。我们的目标是帮助学员掌握先进的设计工具和方法，提升他们制作和演讲PPT的能力，使他们能够在各种商业、教育和公共场合中，以更加专业和吸引人的方式展示自己的思想和成果。

• 2024-07-23 | 09:00 - 16:00
• MS Teams

Recent world events such as the Covid Pandemic have challenged us to prepare to manage previously unthinkable situations that may threaten an organization’s future. This new challenge goes beyond the mere emergency response plan or disaster management activities that you might previously have employed. Your organisation must engage in a comprehensive process best described generically as Business Continuity. It is no longer enough to draft a response plan that anticipates naturally, accidentally, or intentionally caused disaster or emergency scenarios. Today’s threats require creating an ongoing, interactive process that ensures the continuation of an organization’s core activities before, during, and, most importantly, after a major crisis event.

• 2024-07-17 | 13:30 - 17:00
• Shanghai

This course is about the writing skills and typesetting skills of single wechat copywriting, focusing on improving specific writing and operation skills. 本课关于单篇微信文案的具体写作技巧、排版技巧等，重点提高具体写作和运营能力。

• 2024-07-12 | 09:00 - 16:00
• Zoom Online

This course is about the overall planning, management and operation skills of wechat public accounts, focusing on improving the overall planning ability. 本课讲微信公众号的整体策划、管理和运营技巧，重点提高整体策划能力。

• 2024-07-11 | 09:00 - 16:00
• Zoom Online

【课程背景】

一套基于心理学的，诞生于1928年（美国）的DISC行为风格理论

一套风靡全球的，世界500强都在应用的企业管理工具

一套快速掌握的，帮助领导者知人善任的团队管理策略

DISC性格领导力，强调领导者的自我调适力，旨在激发每个人的领导力内核

• 2024-07-11 - 2024-07-12 | 09:00 - 16:00
• Shanghai

本课程旨在帮助销售人员通过AI技术提高销售效率和成交率，从而取得金牌成绩。本课程侧重于使用人工智能工具和技术改变传统的销售方式，使参与者能够在销售过程中更有效、更准确地识别和满足客户需求，最终在人工智能的支持下实现销售业绩的显著提高。This course aims to help sales staff improve sales efficiency and closing rates through AI technology, thereby achieving gold medal results. The course focuses on using AI tools and technologies to change traditional sales methods, enabling participants to more efficiently and accurately identify and meet customer needs during the sales process, ultimately achieving significant improvements in sales performance supported by AI.

• 2024-06-28 | 09:00 - 17:00
• KIT Suzhou

Restricted group sizes, multiple interventions for each participant using formal exercises, improvisations and personal ‘in situ’ situation analysis ‐ this program creates a highly personalised environment and an individual dimension close to a coaching approach.

• 2024-06-14 | 09:00 - 17:00
• European Chamber Shanghai Office

到了2024年了，短视频时代已经形成。人人都用短视频购物，人人都有短视频账号。
每年各平台的势力此消彼长，目前是抖音一家独大，小红书异军突起的状态。短视频平台的商业化是各平台均鼓励的。这个过程中，流量获取越来越贵，各平台为了吸引存量流量，对争议型话题颇为青睐。这就导致了企业的负面信息的扩散很快。一旦爆料者发布的负面信息踩中“流量密码”，瞬间爆火。此外，很多企业也运营自己的社交媒体账号，内容和评论区同样存在舆情隐患。本课专门探讨小红书和抖音这两个用户维权型和个人爆料型舆情高发区的危机公关。

• 2024-06-14 | 09:00 - 17:00
• European Chamber Shanghai Office