The Art of Upward Management" will help students build upward management thinking, from two dimensions, eight aspects, focusing on cases, from theory, to method, from thinking, to behavior, from the scene, to the system, to help students improve the ability of upward management, so as to build a good working atmosphere, to achieve organizational goals, team goals, personal performance win-win situation.

领导也是人，也会在面临挑战的时候眉头紧蹙；也会在挑战面前，压力重重；也会在疑难杂症面前，情绪失控；也会在管理过程中，使用不合时宜的工作方法和管理方式。领导不是神。所以在日常的管理工作中，我们向下管理，叫领导力，平级管理，叫协作力，那为了达到目标，获得有效资源，更好地推进工作进度，构建和谐的工作关系，这就是向上管理的能力。向上管理包含哪些维度？怎么了解领导的真实想法？了解领导的管理风格，处事态度？当领导情绪不好的时候，如何安抚领导的情绪？当领导有过高预期时，如何管理领导的逾期，让他看到事实？当领导因为误解而责备时，如果简单澄清，化解矛盾？当领导的管理策略不合时宜时，如何巧妙帮助领导成长？
《向上管理的艺术》将帮助学员构建向上管理的思维，从两个维度，八个方面，聚焦案例，从理论、到方法、从思维、到行为，从场景、到系统，帮助学员提升向上管理的能力，从而构架良好的工作氛围，达到组织目标、团队目标、个人技绩效的双赢局面。

• 2023-09-21 | 09:00 - 16:00
• Zoom online

The Art of Upward Management will help students build a mindset for upward management from two dimensions and eight aspects, focusing on case studies, from theory to methods, from thinking to behavior, from scenarios to systems, to help students improve their ability for upward management, thereby building a good work atmosphere and achieving a win-win situation for organizational goals, team goals, and personal technical performance.

《向上管理的艺术》将帮助学员构建向上管理的思维，从两个维度，八个方面，聚焦案例，从理论、到方法、从思维、到行为，从场景、到系统，帮助学员提升向上管理的能力，从而构架良好的工作氛围，达到组织目标、团队目标、个人技绩效的双赢局面。

• 2023-09-21 | 09:00 - 16:00
• Online training

The technology behind generative artificial intelligence (AI)—which can produce content such as text, imagery and audio—is developing at astonishing speeds. Following the release of ChatGPT in November 2022, this and other generative AI applications such as Stable Diffusion and GitHub Copilot, have captured public attention worldwide, thanks to their wide utility.

While the full economic potential of this technology is yet to be tapped into, there are a host of considerations and concerns for businesses and governments to take into account in the era of generative AI, not to mention the potential for legal and regulatory challenges.

• 2023-09-19 | 15:00 - 16:50
• Zoom/ European Chamber Office Beijing, 4th Floor, Room C405

中国欧盟商会与TUV莱茵学院合作开展制造业培训。希望这些信息对您的员工培训计划有所帮助。

The European Chamber has collaborated with TUV Rheinland to offer manufacturing training programs. We believe this information will assist you in planning your employee training programs.

• 2023-09-19 | 09:00 - 17:00
• Guangzhou, Shenzhen, etc

您是否对深圳市[2023]31号文件《深圳市境外高端人才和紧缺人才2021年纳税年度、2022年纳税年度个人所得税财政补贴申报指南》有所疑虑？是否担心在2021和2022年度个税财政补贴的申请和审核中遇到挑战？那么，我们特别为您准备了一场不容错过的专题研讨会！
Do you have concerns about Shenzhen's [2023]31 document, " Guidelines for the Application of Financial Subsidies for Individual Income Tax in the 2021 and 2022 Tax Years for Overseas High-end Talents and Scarcely Needed Talents in Shenzhen "? Are you worried about facing challenges during the application and review process for the fiscal subsidies for personal income tax in 2021 and 2022? If so, we have prepared a not-to-be-missed special seminar just for you!

深圳市近期发布了新版指南，对申请人资格、申报单位条件以及申请材料等方面进行了重要调整。这意味着在您的税务申请过程中，可能会面临一些困惑。为了协助您充分理解政策要点、分享实际操作经验，以便按时完成2021和2022年度的个税财政补贴申请和审核工作，中国欧盟商会华南分会荣幸地邀请到了金融和税务工作组副主席张少玲和德勤中国的专家，将在这场专题研讨会上与您深入探讨深圳市新政策。
Shenzhen has recently released a new version of the guidelines, making significant adjustments to qualifications for applicants, conditions for reporting entities, and required application materials. This means that you may encounter some confusion during your tax application process. To assist you in fully understanding the key policy points, sharing practical operational experiences, and ensuring the timely completion of your applications and reviews, the European Chamber of Commerce in South China is honoured to invite the Vice Chair of the Finance and Taxation Working Group, Janet Zhang, and experts from Deloitte China to delve into Shenzhen's new policies at this special seminar.

• 2023-09-15 | 14:00 - 16:00
• 9th Floor, China Resource Building, 5001 Shennan East Road, Shenzhen

2023 has seen China’s continued regulatory efforts that could impact foreign companies’ investment decisions in the country – for example, the newly introduced Anti-espionage Law and the tighter supervision over data. At the same time, the government has also rolled out a series of measures to optimise the business environment for foreign investors in a bid to demonstrate its support of FDI. The complex context in China has led to lots of discussions on whether China is still an attractive investment destination, especially amid the global supply chain diversification trend post-COVID. How should we identify the real status of FDI in the Chinese market today and tomorrow?

• 2023-09-13 | 15:00 - 16:30
• Zoom/ European Chamber Office Beijing, 4th Floor, Room C405

This course is a 3-day live online course. The aim of this training is to provide participants with a thorough grounding in the ISO 9001:2015 standard, the background to ISO 9001, its requirements and its role for companies. The aim of this training is to provide participants with a comprehensive grounding in the ISO 9001:2015 standard. Through the training, participants will be able to understand the ideas and methods for establishing and improving a quality management system, and be equipped to promote the system, maintain and continuously improve the management system through internal audits and other means. They will have the ability to maintain and continuously improve the management system through internal audits and other means.
本课程为 3 天在线直播课程。此培训的目的是帮助学员了解ISO9001:2015标准的全面基础知识，知晓ISO 9001的背景、条文要求及其对企业的作用。通过培训使学员了解建立和完善质量管理体系的思路和方法，具备体系推进，通过内部审核等手段维护及持续改进管理体系的能力。

• 2023-09-11 - 2023-09-13 | 09:00 - 17:00
• Online webinar

This training is a 3-day live online training.
The automotive industry quality system standard IATF 16949:2016, developed by the IATF, clearly stipulates that organizations should have qualified internal auditors. This course is specifically designed for organisations implementing IATF 16949:2016 or training for certification purposes. Participants will learn the intent and requirements of IATF 16949:2016, including an introduction to the process approach and its core tools for the automotive industry. Through a precise understanding of the standard requirements, the simulation audit of the application of audit techniques and process methods in the automotive industry, the internal auditors of the organization can master the basic requirements of IATF 16949:2016 and have the ability to plan and complete the internal audit.

本课程为 3 天在线直播课程。
IATF 所制定的汽车行业质量体系标准 IATF 16949:2016 中明确规定，组织应具有有资格的内部审核员。本课程特别为组织推行 IATF 16949:2016 或认证目的培训。学员将学习到 IATF 16949:2016 的意图和要求，包括过程方法及其汽车行业核心工具介绍。通过对标准要求的精准理解，汽车行业审核技巧及过程方法应用的模拟审核，使组织的内审员可以掌握 IATF 16949:2016 基本要求并有能力策划完成内部审核。

• 2023-09-11 - 2023-09-13 | 09:00 - 17:30
• Online webinar

Social media has become a fundamental part of corporate branding. In terms of social psychology, however, there is a fundamental difference between "fans" at the enterprise level and "personal fans" with personal IP and emotional adhesion. Corporate fans" are not "WeChat background fans" in the narrow sense. "Enterprise fans" refers to all potential customers and regular customers.
What we want to study is how the transition from shallow to deep awareness of a corporate brand affects the decision makers of the target segment and the context in which they make their decisions. What we mean by "enterprise fan operation" is to use "fan thinking" to attract new customers, acquire customers and increase the retention and conversion rate of existing customers.

• 2023-09-08 - 2023-09-08 | 09:00 - 16:00
• zoom online

In the brand work of an enterprise, the operation of social media is already the basic work. From the perspective of social psychology, "fan" has also changed from a niche word for star-chasing to a state of public acceptance. But there is a fundamental difference between being a "fan" at the corporate level and being a "fan" with a personal IP and emotional engagement. The "fans" of enterprises are not "wechat background fans" in the narrow sense. "Business fans" generally refers to all potential customers and regular customers. Many B2B companies ask me: "Our signing customers are enterprises, not individuals, do not need to understand the psychology and feelings of individuals in communication." This view is wrong. The reason is simple: businesses sign the bills, but individuals make the purchasing decisions. No matter how big the organization is, no matter how long the purchase decision process is, the decision is still made by individuals with emotions. Similarly, for any piece of corporate propaganda to go out, it is individuals who read the message and take it. Not to mention social media followers.
What we hope to study is how the brand awareness of the enterprise from shallow to deep process affects the target customer group's decision making and its decision environment. What we call "business fan operation" is to use "fan thinking" to attract new customers and improve the retention rate and conversion rate of old customers.

企业的品牌工作中，社交媒体的运营已经是基础工作。从社会心理学来说，“粉丝”也从追星的小众词变成了大众接受的状态。但是，企业层面的“粉丝”与拥有个人IP和情感粘性的“个人粉丝”是有根本区别的。企业的“粉丝”不是狭义的“微信后台粉丝”。“企业粉丝”泛指所有潜在客户和老客户。很多B2B企业问我：“我们的签单客户是企业，不是个体人，不需要去理解个体人在传播中的心理和感受。”这种观点是错的。原因很简单：签单盖的章是企业，但是做出购买决定的是个体人。再大的组织，购买决策流程再长，做决定的依然是一个个有情感的个体人。同样，任何一篇企业宣传内容传播出去，阅读信息和接手信息的也是个体人。更不用说社交媒体的粉丝了。
我们希望研究的是企业品牌的认知度由浅到深的过程中如何影响目标客群的决策人和其决策环境。我们所说的“企业粉丝运营”是指以“粉丝思维”来拉新、获客和提高老客户的留存率和转化率。

• 2023-09-08 | 09:00 - 16:00
• Online Training