Enterprises and users are a pair of communication subjects, interact with each other. Each party's output (attitude, bargaining leverage) directly influences the other's feedback. In this pair of subjects, the enterprise is a "non-human" organization, while the user is an individual with emotions and psychology. Individual users expect a "back and forth" "you have to understand how I feel" mode of communication between people. But companies can't meet that demand. The enterprise completes the output of its will through the position of customer service and after-sales service. But customer service training has determined that they do not provide "emotional value." When it comes to online text communication, there will be the same situation of "insufficient exchange of emotions": the enterprise will issue objective, rational and cold response text, and users will think you have a bad attitude and become angrier.
企业和用户是一对沟通主体，互相作用。每一方的输出（态度、谈判筹码）会直接影响对方的反馈。而这一对主体中，企业是一个“非人类”的组织，用户则是一个有情绪和心理的个人。个人用户期待建立如人际之间的“有来有往”“你要理解我的感受”的沟通模式。但企业无法满足这种情形需求。企业通过客服售后的职位来完成企业意愿的输出。但是客服售后的培训，决定了他们不会提供“情绪价值”。换到网上的文字沟通，会有同样的“情绪交换不到位”的情况发生：企业发布客观理智冷冰冰的回应文字，用户读了认为你态度不好，更生气了。

• 2023-03-03 | 09:00 - 17:00
• zoom online

Enterprises and users are a pair of communication subjects, interact with each other. Each party's output (attitude, bargaining leverage) directly influences the other's feedback. In this pair of subjects, the enterprise is a "non-human" organization, while the user is an individual with emotions and psychology. Individual users expect a "back and forth" "you have to understand how I feel" mode of communication between people. But companies can't meet that demand. The enterprise completes the output of its will through the position of customer service and after-sales service. But customer service training has determined that they do not provide "emotional value." When it comes to online text communication, there will be the same situation of "insufficient exchange of emotions": the enterprise will issue objective, rational and cold response text, and users will think you have a bad attitude and become angrier.
企业和用户是一对沟通主体，互相作用。每一方的输出（态度、谈判筹码）会直接影响对方的反馈。而这一对主体中，企业是一个“非人类”的组织，用户则是一个有情绪和心理的个人。个人用户期待建立如人际之间的“有来有往”“你要理解我的感受”的沟通模式。但企业无法满足这种情形需求。企业通过客服售后的职位来完成企业意愿的输出。但是客服售后的培训，决定了他们不会提供“情绪价值”。换到网上的文字沟通，会有同样的“情绪交换不到位”的情况发生：企业发布客观理智冷冰冰的回应文字，用户读了认为你态度不好，更生气了。

• 2023-03-03 | 09:00 - 17:00
• Online - Training link will be shared prior to the training by email 线上课程 - 培训链接将于会议前发送到报名邮箱

Why does traditional management training fail to address employee personal development? Why are there so many incentives to use, but employee enthusiasm is low? Why did employees still complain even after managers have helped them?

This course helps managers to build confidence and professional competence in coaching step by step through the guidance of coaches' mentality and motivation, and by using practical management cases from daily communication, feedback to year-end evaluation, and career planning guidance, so as to improve management efficiency and organizational performance.

• 2023-02-28 | 13:30 - 16:30
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

The European Union Chamber of Commerce Southwest China Chapter is delighted to invite you to the launch of the European Business in China – Position Paper 2022/2023 (Position Paper) on 7th December (Wednesday), 2022 in Chongqing. Position Paper is the Chamber’s most important publication and the cornerstone of its annual advocacy plan which is compiled by its 35 working groups and sub-working groups over a nine-month period. Despite the heightened difficulties facing European companies in China, they are committed to staying and improving the business environment, as illustrated by the 967 constructive recommendations put forward in the Position Paper 2022/2023.

• 2023-02-16 | 14:20 - 15:30
• Meeting Room 1, 2F, Block A2, SinoSwiss Technopark (SSTP) 中瑞（重庆两江）产业园A2栋2楼1会议室

The European Union Chamber of Commerce Southwest China Chapter is delighted to invite you to the launch of the European Business in China – Position Paper 2022/2023 (Position Paper) on 15th February (Wednesday), 2023 in Chengdu. Position Paper is the Chamber’s most important publication and the cornerstone of its annual advocacy plan which is compiled by its 35 working groups and sub-working groups over a nine-month period. Despite the heightened difficulties facing European companies in China, they are committed to staying and improving the business environment, as illustrated by the 967 constructive recommendations put forward in the Position Paper 2022/2023.

• 2023-02-15 | 18:30 - 21:00
• Wed Room, B2 F, W Chengdu 成都W酒店 B2层婚礼堂

This online training camp will help you solve the following problems
1. Repetitive work takes up most of the time
Python can help you if a lot of repetitive basic work is carried out every day. The large number of work can be done in a few minutes using python.
2.Python is needed to improve work efficiency
Python can help you quickly create, search and query files, process the relevant modules of Excel files, introduce the installation, program to generate excel charts and reports, read and automatically send e-mails and conduct text analysis.
3. Need to improve their core competitiveness
Python can improve your work efficiency and get the core competitiveness of the workplace.

• 2023-02-15 - 2023-04-14 | 20:00 - 21:00
• Online

Government Affairs Training:
This Half of the Rainbow Bridge — Coordination and Cooperation between Government Affairs and Business Work

• 2023-02-15 | 09:20 - 16:30
• zoom online

Let trainees easily create PPT professional presentations, quickly produce working presentations that meet the requirements of the company, make presentations more exciting through pictures, shapes, color collocations, etc., master the most practical cover and catalog design, and improve the level of presentation production.

• 2023-02-09 | 09:00 - 16:00
• zoom online

Let trainees easily create PPT professional presentations, quickly produce working presentations that meet the requirements of the company, make presentations more exciting through pictures, shapes, color collocations, etc., master the most practical cover and catalog design, and improve the level of presentation production.

• 2023-01-10 | 09:00 - 16:00
• zoom online