It is becoming more and more common for enterprises to encounter public opinion. Nowadays, many enterprises will respond to public opinion: some accept media interviews, some send lawyers' letters, some issue statements on their official websites and official accounts...
Similarly, there are very few successful cases that can calm public opinion with a single response. Most of the time, the response will either be like a mud in the sea, or even worse, the response will trigger a new round of public opinion, and the more the response, the bigger the problem.
In this case, and some enterprises would rather take the "ostrich tactics": let your public opinion, I will not say a word.
In this lesson, we select successful public opinion response statements and analyze them to analyze and learn the skills of how to respond to public opinion.
企业遇到舆情是越来越常见的情况。现在，很多企业都会对舆情做回应：有的接受媒体采访，有的发律师函，有的在自家官网和公号上发声明……
同样，能用一次回应平息舆情的成功案例非常少，更多时候，要不回应如泥牛入海，更糟的是回应引发新一轮舆情，越回应事情越大。
这种情况下，又有企业宁可采取“鸵鸟战术”：任你舆情滔天，我自一声不吭。
在本课中，我们精选那些成功的舆情回应声明，对其做解析，来分析和学习舆情时如何做回应的技巧。

• 2023-03-10 | 09:00 - 16:00
• zoom online

This workshop aims to train the practical skills of Power BI in data analysis and data presentation, cultivate the requirements of data analysis and visualization skills to meet the work needs of enterprises, and enable students to have good ability in data processing, data modeling and analysis, especially the presentation of data visualization reports.
本训练营主要培训数据分析与数据呈现的Power BI实战技能，培养满足企业工作需要的数据分析与可视化技能要求，使学员具备良好的数据处理、数据建模分析、特别是数据可视化报表呈现能力。

• 2023-03-09 | 20:00 - 21:00
• Zoom online

Enterprises and users are a pair of communication subjects, interact with each other. Each party's output (attitude, bargaining leverage) directly influences the other's feedback. In this pair of subjects, the enterprise is a "non-human" organization, while the user is an individual with emotions and psychology. Individual users expect a "back and forth" "you have to understand how I feel" mode of communication between people. But companies can't meet that demand. The enterprise completes the output of its will through the position of customer service and after-sales service. But customer service training has determined that they do not provide "emotional value." When it comes to online text communication, there will be the same situation of "insufficient exchange of emotions": the enterprise will issue objective, rational and cold response text, and users will think you have a bad attitude and become angrier. 企业和用户是一对沟通主体，互相作用。每一方的输出（态度、谈判筹码）会直接影响对方的反馈。而这一对主体中，企业是一个“非人类”的组织，用户则是一个有情绪和心理的个人。个人用户期待建立如人际之间的“有来有往”“你要理解我的感受”的沟通模式。但企业无法满足这种情形需求。企业通过客服售后的职位来完成企业意愿的输出。但是客服售后的培训，决定了他们不会提供“情绪价值”。换到网上的文字沟通，会有同样的“情绪交换不到位”的情况发生：企业发布客观理智冷冰冰的回应文字，用户读了认为你态度不好，更生气了。

• 2023-03-03 | 09:00 - 17:00
• online

● 掌握Excel使用技巧，改善工作方式，提高工作效率；
● 设计令人赏心悦目的专业数据报表，通过三个以上的函数嵌套解决复杂工作问题；
● 创建“会说话”的专业图表，通过数据透视表随便所欲生成各种报表。

• 2023-03-02 | 09:00 - 16:30
• zoom

Most of us master several quality tools in the enterprise. Fragmented application of tools is not effective or even wrong, and it is a prerequisite for the application of certain tools if you do not know how to contact them. Six Sigma Black Belt training can help participants master the relevant quality theories and tools systematically and comprehensively to solve quality problems more effectively.
Everyone needs continuous improvement. Not only quantitative change, but also qualitative change is needed. Six Sigma emphasizes breakthrough improvement. Participants enter the class with a problem, and by the end of the course, the project is closed, the company is profitable, and the individual grows and continues to improve.
Get the systematic training of GAMI Six Sigma Black Belt, and have a better chance to pass the CQC exam. Also, there are abundant cases to develop your vision.

• 2023-02-27 - 2023-03-31 | 09:00 - 17:00
• KIT Suzhou

The European Chamber Nanjing is pleased to invite you to join the factory tour to SUSPA new plant in Jiangning.

• 2023-02-24 | 14:15 - 16:20
• SUSPA Nanjing Plant

Underpinned by governmental initiatives and policies to promote greener production, improve waste management, reduce energy and water consumption and reach carbon neutrality by 2060, the circular economy has become a hot topic in China.
Chinese consumers are becoming more environmentally conscious, pushing companies to be more environmentally responsible. While China is clearly taking steps towards a circular economy, the concept is still in its nascent stage and there is space for improvement. What are the implications for European SMEs doing business with China?
The EU SME Centre and the European Chamber of Commerce in China are organising an online training seminar to discuss the concept of a circular economy in China and explore the opportunities, support measures available to European SMEs as well as the challenges they are currently facing.

• 2023-02-23 | 16:00 - 17:30
• Zoom online

At the end of 2022, the Chinese government issued a series of measures to ease epidemic prevention and control and shifted to normal. The Central Economic Work Conference also clarified the economic goal of "seeking progress while maintaining stability" in 2023, and more policies to support enterprises are expected to be released. However, in the early stage of strategy transformation, relevant policies domestic and abroad are still being updated and changed. Especially, the first and second quarters are still in the high epidemic period, and enterprises are still facing the pressure brought by numerous external uncertainties when their vitality has not recovered. Employment management and cost control have also become one of the most concerned issues for enterprises at this stage.
2022年末，中国政府颁布了一系列放宽疫情防控的措施，全面转向常态化防控。中央经济工作会议也明确了2023年 “稳中求进” 的经济目标，预计更多企业支持政策将发布。然而在策略转变初期，国内外相关政策仍在不断更新和变化之中，尤其第一、二季度仍处于疫情高发期，企业在元气尚未恢复之际依然面临外部众多不确定性带来的压力，用工管理及成本管控也成为现阶段企业最关心的问题之一。

• 2023-02-23 | 14:00 - 15:15
• Goto Webinar

European Chamber is delighted to invite you to join the “Tour to Longtan Port and Roundtable Discussion with Jinling Customs”, which will be held on Feb 16, 2023 in Nanjing. This will be a wonder opportunity for you walk in person into Longtan Port container terminals, railway stations and other service facilities, as well as to have roundtable discussions with Jinling Customs, learning about the services of China-Europe Railway Express and the incentive policies, having your questions answered by the relevant authorities.

• 2023-02-22 | 13:30 - 16:15
• Longtan Port

In China, IEC 60601 standards are adopted as National Standards GB 9706. The ‘General requirements for basic safety and essential performance’ (GB 9706.1) together with the first batch of collateral and particular standards were published in April 2020 and will come into force on 01. May 2023.
The European Chamber together with the Liaoning Medical Device Test (LMTI) holds a seminar what medical device manufacturer need to do to comply with the new version of these mandatory standards.
Chinese / English with consecutive interpretation.

• 2023-02-21 | 15:30 - 18:20
• online