Inefficient communication with consumers can directly lead to negative comments on social media. As more online platforms provide dedicated channels for consumer advocacy, online consumer complaints are increasingly affecting the reputation of companies, and thus indirectly or directly affecting their sales.
At the same time, the accumulation of negative content from consumers' complaints can also attract the attention of the media and others, with the potential to fester into a huge public opinion risk.
In this training, we will discuss the act of user complaints on social media and hope to provide some ideas and ways for companies to respond.

• 2023-03-03 | 09:00 - 17:00
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

[Advanced Manufacturing Series] Factory Tour to Philips Domestic Appliances and Personal Care Company Ltd. of Zhuhai SEZ: a case study of automation, digitalisation and intellectualisation
【先进制造系列活动】珠海经济特区飞利浦家庭电器有限公司参观：体验高度自动化、数字化的智能工厂

• 2023-03-02 | 13:45 - 16:00
• Philips Domestic Appliances and Personal Care Company Ltd. of Zhuhai SEZ 珠海经济特区飞利浦家庭电器有限公司

The European Chamber Tianjin Chapter is delighted to invite you to a physical tour to Tianjin Ninghe district, for visiting two domestic private companies. Both of the companies have won National High-tech Company Award. They operate successfully in equipment manufacturing field, and their products have been well welcomed by their European customers.

中国欧盟商会天津分会诚挚邀请您参加宁河之行，参观两家获“国家高新技术企业”的装备制造领域成功的民营企业。两家企业都聚焦欧洲市场，产品在近年来收到欧洲客户的广泛好评。

• 2023-02-23 | 12:00 - 17:30
• Tianjin Ninghe District

The European Chamber Tianjin Chapter is delighted to invite you to attend the European Chamber Tianjin 2022/2023 Government Appreciation Reception & 2023 New Year Executive Mixer at Shangri-La Hotel Tianjin on Friday, 17th February 2023.

• 2023-02-17 | 15:30 - 19:30
• Junior Ballroom, 2F of Shangri-La Hotel Tianjin

The work of government affairs (GA) is often compared to “building a rainbow bridge of communication and cooperation between the government and enterprises”. In fact, for the GA departments of multi-national companies (MNCs), the “external communication” with Chinese government agencies only accounts for half of their daily work, while the other half of GA work, the “internal communication” within the company, is the basic guarantee and core power to determine the effectiveness of external work, which is equally important and difficult!

Therefore, the full understanding and cooperation of the company’s senior managements and the heads of various business departments is of great strategic significance for promoting the smooth development of GA and giving full play to the value of GA function.

• 2023-02-15 | 09:20 - 16:30
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

Government Affairs Training:
This Half of the Rainbow Bridge — Coordination and Cooperation between Government Affairs and Business Work

• 2023-02-15 | 09:20 - 16:30
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

以下是1月广州线下课程安排
The offline class schedules in Guangzhou in January are listed below.

- 项目管理 Project Management
- 生产计划物料控制与库存管理 Production Plan and Material Control

• 2023-01-11 - 2023-01-17 | 09:00 - 22:00
• Guangzhou

Let trainees easily create PPT professional presentations, quickly produce working presentations that meet the requirements of the company, make presentations more exciting through pictures, shapes, color collocations, etc., master the most practical cover and catalog design, and improve the level of presentation production.

• 2023-01-10 | 09:00 - 16:30
• online

A series of Low Carbon Management Lessons will be jointly held by the European Chamber of Commerce in China and the TÜV Rheinland. The class schedules from January to February are listed below and will be updated regularly. For any training courses please contact the Events Manager of the EUCCC, Ms. Jingqian Mo.

中国欧盟商会与TÜV莱茵学院合作开展低碳管理系列课程，以下是1月-2月即将开展的课程清单，计划会定期更新，如有其他培训需求，请联系中国欧盟商会活动负责人莫静倩女士。

• 2023-01-10 - 2023-02-24 | 09:00 - 18:00
• Online

[ONLINE TRAINING] EFFICIENT APPLICATION TIPS TO PPT MASTER 如何成为PPT高手 (CHINESE LANGUAGE)

• 2023-01-10 | 09:00 - 16:00
• Online via zoom