Email plays a significant role in every professional's daily work. It is Time to make yourself more productive!

Learning Objective:

During this one-day training, you will improve your writing skills and confidence. You will know how to target your language, style and tone towards different audiences in order to create the most impact.
Youwill be able to get your key points across clearly and concisely, ensuring it is easy for the reader to take action. 

This workshop uses fun and useful group activities to keep the participants engaged and increase the learning transfer.

Course Content:

•  Method: Plan emails using the GAP (Goal, Audience, Points) method

•  Style: Understand different business email styles and know when to apply them

•  Tone:Create an appropriate written tone for your audience

•  Open & End: Write purposeful openings and action focused endings

•  Structure:Learn to structure your writing for the best results

•  Efficiency:Practice writing concisely, precisely and positively

•  Chinglish:Tips to recognize and avoid “Chinglish”

•  Action:Develop an action plan to start applying the writing skills

Agenda:

09:00 - 09:20 Registrationand Self-introduction
09:20 - 12:00 Morning Session
12:00 - 14:00 Lunch
14:00 - 17:00 Afternoon Session

Coffee/tea, snacks and lunch are included in the price.

Target Group: Any employee who currently writes business emails in English and needs to ensure they get their points across clearly and concisely to a global audience.

Speakers

Mr. Ben Massen

Senior Intercultural Consultant, Sino Associates Global Limited

Mr. Ben Massen

Senior Intercultural Consultant, Sino Associates Global Limited

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Ben has trained thousands of professionals from more than 50 countries to work, manage and communicate more effectively across cultures. After more than 12 years of experience in training and coaching professional skills in Asia, he has a deep insight into the expectations of executives with global responsibilities.

As a certified DiSC Behavioural Consultant, Ben coaches leaders to build on their strengths by giving concrete examples of what has been done right, as well as specific actions that can create greater impact and build authentic connections. He is also a certified cross cultural facilitator and cultural profile assessor and his cross cultural training programmes help high potential leaders and managers strengthen their cultural awareness, develop cultural tools and build a global mind-set.

Ben is an experiential learning trainer with certifications in facilitation and debriefing skills by Dr. Roger Greenaway, the world's leading expert in active reviewing. He applies his experiential learning techniques in all his programs to create an engaging and active learning environment. His signature workshops were developed through one-on-one and small group coaching with hundreds of global leaders from Fortune 500 companies.

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