[Online Training 线上培训] Support staff essential communication（English Session） Go back »
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Time2020-04-27 - 2020-04-29 | 14:00 - 16:00
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Venue:Online (webinar link will be shared prior to the event)
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Address:
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Fee:Members: 850 |
Non Members: 1050
This live online workshop, give your supporting staff the opportunity to build their skills covering communication skills, problem solving, and time management to further empower independent work. More importantly, to become the first line of defense against the innumerable distractions in your everyday work life. Participants will engage in practical activities and be given tools applicable to their daily jobs and build confidence to enhance representation of organizations and themselves.
Course feature:
Pre-training assessment => Training => Post-training assessment
- Zoom webinar
- Break-out groups
- Homework
- Access to online post-assessment
Key objectives:
- Understand clearly the communication role
- Problem identification and generating solutions
- Build confidence communicating with different people
- Communicating effective messages
- Assertiveness
- Methods of Prioritization
- Developing a new level of business professionalism
Who should attend?
- Executive Assistants
- Office Managers
- Team Assistants
Course outline:
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注意事项：
- 请于2020年4月24日前报名缴费
- 培训将通过Zoom平台进行直播，为保证您参会的流畅度，建议提前在您的设备上下载Zoom Meeting
- 缴费可通过银行转账或联系商会工作人员。
付款方式：报名后请将培训费汇款至以下账户，并在银行转账单上附注 BJ20200427
A/C Name: 中国欧盟商会
A/C No.: 7110210182500027543
China CITIC Bank 中信银行京城大厦支行
北京市朝阳区新源南路6号京城大厦
取消政策:
如果您不能参加已注册过的活动，请至少在活动开始72小时之前取消您的注册。若您未能及时地通知我们，我们将收取您相应的活动费用。
您可以联系工作人员取消，也可以网上自行取消。
Speakers
Mr. Alistair McArthur
Alistair McArthur has trained thousands of executives and staff around Asia during his 20 years of being based in China. He is a Certified Facilitator of the Strength Deployment Inventory (SDI – Coaching Tools), focusing on improving relationships through increased understanding and effective personal and professional communication.
He has worked with and managed a diverse range of international teams and is now sharing his knowledge to develop interpersonal skills, while also working with organizational leaders to improve stakeholder communication. His professional journey has covered business areas such as franchising, commodities, general and business aviation, and working with government and membership associations advising on strategic partnerships. As a training and development professional he has overseen the development of over 600 hours of face-to-face learning.
He is a guest lecturer for the international MBA program at Renmin University teaching and simulating topics covering change management, emotional intelligence and cultural communication. Alistair is also involved in the Australia China Alumni Association mentoring program, acting as a mentor for Australia university graduates in China embarking on their professional careers.
His experiences have enabled him to grasp an understanding of the cultural and individual challenges many people face in their professional roles. Alistair is a clear analytical thinker and creative trainer who has proven interpersonal skills to operate successfully in a variety of roles and developing the skills of others.
Specializations:
• Intercultural and leadership communication, and coaching
• Conflict management, Team relationship dynamics, Negotiations and Influencing, Assertiveness
• Presentations with Impact, Business Writing & Influencing
Some Clients:
Airbus, Lenovo, Microsoft, Schlumberger, Honeywell, Volkswagen, GlaxoSmithKlein, EADS, Baker McKenzie, Embassy of Canada Beijing, Daimler, Suez, Jaguar, Total, Shell, Chiron, Rio Tinto, Yew Cheung International School, and International School of Beijing.