Training objectives:

• Build M.V.P. (most valuable players) in cross-cultural communication focusing on cross-cultural issues;
• Increase awareness of own, personal cultural blocks;
• Understand cultural dimensions;
• Understand the critical cultural conflict areas of West vs East with case studies;
• Learn how to effectively handle the tricky and delicate cultural issues;
• Explore methods to deal with specific China cases vs. cross-cultural communication;
• Learn how to effectively interact with people of other cultures;
• Develop a personal plan for improving cross-cultural skills especially in presentations, reports, meetings, or roadshow scenarios.

【培训目标】

经过培训，学习者能够：

• 明确什么是有效的跨文化交流，积极打造个人和团队的 IP International Propriety）文化品牌
• 识别跨文化交流中的冲突的表象和根本原因
• 建构跨文化交流的核心场景并进行针对性训练
• 深化应用收获的反馈和辅导

【课程大纲】

Part I

• 介绍和设定期望：什么是文化？Introductions and Setting Expectations: What is Culture?
• 案例研究 Experience Through Case Studies

Part II:

• 中西文化的主要差异 Major Differences Between Chinese and Western Culture
• 西方文化印象 Impressions of Western Culture

Part III

• 克服文化差异练习1 - 场景：电子邮件 Overcoming Cultural Differences Exercises 1 - Scenario: Email Etiquette
• 克服文化差异练习2 - 场景：会议规则 Overcoming Cultural Differences Exercises 2 - Scenario: Meeting Rules

Part IV

• 克服文化差异练习3 - 场景：演示习惯 Overcoming Cultural Differences Exercises 3 - Scenario: Presentation Rituals
• 克服文化差异练习4 - 场景：职业道德 Overcoming Cultural Differences Exercises 4 - Scenario: Work Ethics
• 克服文化差异练习5 - 场景：商业行为 Overcoming Cultural Differences Exercises 5 - Scenario: Business Conduct
• 真实案例研究：解决跨文化冲突 Real Case Studies: Resolving Cross Cultural Conflicts

总结行动计划 Further Discussion and Wrap up with Action Plan

Payment 付款方式：报名后请将会议费汇款至以下账户，并在银行转账单上附注SHtraining 或 联系商会工作人员微信付费

A/C Name: 中国欧盟商会
A/C No.: 7110210182500027543
China CITIC Bank 中信银行京城大厦支行
北京市朝阳区新源南路6号京城大厦 

Cancellation 取消政策:

If you cannot attend an event for which you have registered, please cancel your registration no later than 48 hours prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be fully charged for event costs. You may cancel online or notify the contact person in the European Chamber.如果您不能参加已注册过的活动，请至少在活动开始48小时之前取消您的注册。若您未能及时地通知我们，我们将收取您相应的活动费用。您可以联系工作人员取消，也可以网上自行取消。

Speakers

Ms. Qiong Wang

易迪思 金牌讲师

Ms. Qiong Wang

易迪思 金牌讲师

View speaker details

瑞士日内瓦大学口笔译专业高级硕士
美国哥伦比亚大学教师学院硕士
摩托罗拉大学（中国）特聘讲师
德博诺中国首席讲师，主讲：六顶思考帽、水平思考、感知的力量、简化、会议聚焦引导、六枚价值牌、讲师认证等内容

从1995年起，从事跨领域高校教育和企业培训工作。在高校主讲《翻译》、《跨文化交流》、《公众演说》、《翻译资格考试项目》等课程，连续获得过校级、院级“优秀教师”称号，深受学生喜爱。在企业里，历年来主持过2,000多场次专题研讨培训，为100多家跨国公司和国内企业提供过专业咨询和培训，课程学员多达60,000人/次，线上培训人数20万人/次。在培训中，善于运用丰富的案例，让学员更好地理解课程内容。非常注重和学员的互动，能够灵活驾驭现场的情况，尤其是回答学员的问题。以高度专业的标准要求自己，将知识性、趣味性、应用性融入到培训中。

She has worked as the Master Instructor of Motorola University, with key areas on Effective Presentation, Effective Business English, Train the Trainer, and Fast Track Design courses. In Greater China area, she has successfully run programs for 60,000 people in more than 100 companies in the past 20 years. Her excellent facilitation skills and deep understanding of adult learning makes her classes highly participative and entertaining. She is able to well combine the professional theory with real case studies, and impart the most updated information with deep understanding of current situation.

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