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Ms. Grace Yao

Grace Yao has over 15-year professional experience in marketing, corporate communications and business development. She now works on the business development of Advisory services in PwC China firm. From 2010 to 2020, she was responsible for driving PwC’s services for European companies in China. Prior to PwC, Grace was the Press Officer at European Chamber in Beijing.

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Jacob Johansen is the Principal with PwC Strategy& where he heads the User Centricity domain, supporting local and international companies to develop innovative business models in sync with today’s complex environment and user needs.

Mr Johansen is considered an international through leader on the subject of user-centricity and is the author of the book From Customer to User – the first book to introduce the core principles of user-centric thinking.

Jacob Johansen has 35 years of experience (20 of these based in China) from both consulting and brand strategy leadership roles.

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Pierre Restori is the general manager for B & P Management Consultant - The European House Ambrosetti since 2016. He has been working with many Italian and European companies to develop their business strategies for the Asian Market. He has been working with C-level Executive to generate sales, creating customized strategies and managing account teams to ensure projects meet client expectations on time and within the budget.

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Mr. Francois Brenti has around 15 years of experience working in store operations, investment portfolio and business transformation. Since joining IKEA in 2012, he has led more than 300 employees to drive several milestone business strategies, including IKEA omnichannel transformation in China.

Mr. Francois Brenti is currently Commercial Senior Vice President at IKEA China where he coordinates and leads the commercial function which includes Consumer & Customer Insights (C&CI), Marketing, Home Furnishing & Retail Design (HF&RD), Selling, Customer Experience and Food. He is responsible for IKEA China business strategy development and business model exploration, ensuring relevance to the Chinese market and alignment with IKEA global business strategy.

Mr. Francois Brenti works closely with IKEA global and China management teams to drive IKEA China's strategic business planning and business transformation and is committed to creating a seamless omnichannel shopping experience for Chinese consumers through leadership in addressing channel challenges, deepening brand positioning, and expanding life at home expertise.

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Michael have more than 25 years experience on supply chain and operation fields. He served as senior management roles across the industry that covers APAC manufacturing, luxury and travel retail. Now he is committed to digital operation excellence for Leica, especially playing an essential role, forming digital connections between people, things, and places with the convenient and cost-effective. The solid proof becomes sustainable best practice as below for those industries.
Leading travel retail group – senior logistics management role
► Design & plan end to end digital supply chain platform and build corporate global control tower
Global leading luxury company – senior supply chain management role
► Develop and design global end-to-end supply chain strategy and Omni-channel strategy to improve the efficiency and integration, specify at watch and jewelry and fashion products
Global leading manufacturing (automobile /semi-conduct) company – senior supply chain management role
► Manage and optimize the supply and demand planning across the regional and drive the process improvement

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Professional with a demonstrated history of working in brand management, marketing and E-commerce, deep knowledge in both consumer goods and automotive industries. After graduation from Fudan University, Kevin started the career from P&G at various brand management positions and accumulated the skills of go-to-market strategy, brand marketing, product marketing and channel management. He joined Clarins Group right after the China office set-up and built the brand to one of the top skincare brands in China. Now Kevin is the Vice President of B2C Marketing at Michelin (China) Investment Co., Ltd. in charge of marketing, E-commerce, Michelin Guide and Michelin motorsports.