Language Chinese 中文培训

Format授课形式: Interactive workshop互动工作坊

According to research and consulting firm Gartner, teams with a high degree of diversity and inclusion show better adaptability, job satisfaction, creativity and loyalty to their organization. Inclusion is a two-way street: everyone has the right to enjoy an inclusive work environment and the responsibility to create it. Overcoming unconscious bias is key to building an inclusive team, and it requires team members to have a deep self-awareness, acknowledge unconscious biases, understand the science behind biases and develop mitigation strategies to address them. The course helps people break unconscious biases, recognize the strengths of diverse individuals, value the unique contributions of colleagues and join efforts to build an inclusive cross-cultural team.

权威的研究和咨询机构高德纳(Gartner)指出，具有高度多样性和包容性的团队表现出更好的适应力、工作满意度、创造力和对组织的忠诚度。包容是一条双向的道路:每个人都有权享受包容的工作环境，并有责任创造这样的环境。克服无意识的偏见是建立包容性团队的关键，它要求团队成员具有深刻的自我意识，承认无意识偏见，理解偏见背后的科学，并制定减轻偏见的策略来解决问题。本课程旨在帮助人们打破无意识偏见，认识到不同个体的优势，重视同事的独特贡献，并共同努力建设包容型的多元化团队。

Content课程内容: 

• 1. What is unconscious bias?  什么是无意识偏见？
• 2. We all have unconscious biases  我们都存在无意识偏见
  - Affinity bias 亲和偏见
  - Gender bias 性别偏见
  - Cultural bias 文化偏见
  - Confirmation bias 印证偏见

• 3. The science behind bias 偏见背后的科学
• 4. How biases can influence team work? 偏见如何影响团队合作
• 5. Five-step strategy to manage unconscious biases 五步管理策略
  - Be conscious of unconscious biases  觉察偏见
  - Appreciate differences  欣赏差异
  - Break stereotypes  打破刻板印象
  - Get feedback  收集反馈
  - Build reflection habit  培养反思习惯
  - One golden principle  一个黄金准则

• 6. Moving from awareness to action 从意识到行动
• 7. Review, Q&A 回顾及答疑

Who should attend课程受众:

• HR leaders, DEI leaders，managers at all levels, diverse teams，cross-cultural teams, management teams, all staff, individuals who need to enhance leadership and advance career development. 
• 人力资源领导者，DEI 领导者，各级管理者，多元化团队、跨文化团队、管理团队、全体员工、需要提升领导力和职业发展的人士。

Speakers

Ms. Mulan Zhao

Bilingual Facilitator

Ms. Mulan Zhao

Bilingual Facilitator

View speaker details

Expert in organizational leadership and talent development. Council Member of China Association of Labor Economics, Distinguished Expert of American Institute of Management Accountants, Former Vice Chairman of Human Resources Forum of European Chamber of Commerce.
组织领导力及人才培养专家。劳动经济学会理事，美国管理会计师协会特聘专家，原欧盟商会人力资源论坛副主席。

Mulan has fifteen years of experience in leadership development and talent development in global companies, state-owned enterprises and NGOs. She delivers leadership programs in English and Chinese to diverse professional groups from UN organization, Fortune 500 companies, research institutes, doctoral and MBA programs. A wide range of industries include public service, high-tech, Internet, finance, medical care, education, energy and so on.
在跨国公司、国有企业和非政府组织拥有15年领导力发展和人才培养经验。为来自联合国驻华机构、全球500强企业、独角兽公司、研究机构、博士和MBA项目等不同的职业人群用中英文双语讲授领导力课程。客户行业广泛，包括公共服务、高科技、互联网、金融、医疗、教育、能源、NGO等。

Mulan holds a master's degree in psychology from Peking University. She is a certified lecturer of leadership and an executive coach graduated from CTI. Translated eight best-selling leadership books: Leading at a Higher Level, CEO Test, Dual Transformation, Super Founders, The Empowered Manager, The Performance Management Playbook, Get Digital or Die Trying, Don't Believe Everything You Think.
拥有北京大学心理学硕士学位、领导力讲师认证资格，毕业于CTI教练学院。翻译了八部领导力权威书籍:《高境界领导力》、《CEO的七大考验》、《双重转型》、《超级创始人》、《授权赋能型经理》、《绩效管理画布》、《数字化涅槃》、《认知陷阱》。

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