Two-day Training - Communication and Negotiating Skills Go back »
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Time2013-04-22 - 2013-04-23 | 09:00 - 17:00
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Venue:Landmark Tower II Unit 0830 8, North Dongsanhuan Road Chaoyang District Beijing 100004 P.R. China
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Address:Landmark Tower II Unit 0830 8, North Dongsanhuan Road Chaoyang District Beijing 100004 P.R. China
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Fee:Members: 4000 RMB |
Non Members: 4400 RMB
Communication and negotiation skills are vital and the key success factors to all kind of business nowadays. The programme trainer will lead the participants understand their own and others interpersonal style and by applying the most updated tools.
Participants will learn to improve the relation with co-workers, customers, friends and family members so as to achieving success in all kind of negotiation situations. Trainer will make use of actual business cases sharing, role play, to let participants be involved and experience the latest communication skills and negotiation process from a different angle.
Who should attend ?
Suitable for those who want to improve their communication skills and enhance negotiation skills in order to achieve performance excellent in career path.
Facilitator:
• Mr. Alan Lee
Mr. Lee has worked with a prestigious and highly successful multinational manufacturer for over 15 years. The Principal Consultant of Apex Management Solutions Ltd. has been engaged in business, quality, engineering and customer services improvement for more than 10 years. Additionally, he was the Chairman of the Hong Kong Leadership Training Association for the years 1994 to 1997 and has been very active in the development of leadership training for the businesses in Hong Kong.
Course Outline
• Positive attitude and relationship-building strategy
• Assess individual profile and communicate with people with different styles
• Characteristics of positive communication and how to communicate assertively
• How to listen, ask question and give quality feedback in order to
• build understanding and acceptance
• Causes of conflicts and strategies and process for resolving conflicts
• What is negotiation and understand the negotiation process
• Effective preparation for negotiation
• Making and getting meaningful concessions
• Breaking negotiation deadlocks
Language:Chinese
Certificate:Certificate of Completion provided to all trainees at the end of the course.
Registration: if you are interested in this training, please fill out the registration form below and send it to training@europeanchamber.com.cn
Tel: 010 6462 2066 ext.62(Nina Jiang)