Due to major technology improvements and shifts in purchasing patterns by consumers and globalization, the operations field in many industries (i.e. manufacturing and services) is experiencing critical and major changes. These changes are having a direct impact on the way companies plan, source, make and delivery goods and services for today and into the future.

The seminar is designed for senior management and operations professionals across many industries to highlight key areas where changes are taking place and how some companies are adapting technology to change and improve their business efficiency and performance.

The above mentioned changes apply not only to multinationals but also SMEs involved in the provision of goods and services. 

The seminar will cover the following areas:

1.     Operations as a Strategic Asset

2.     Beginning to End Process Logic

3.     Operations Performance

4.     Managing Cooperation with Customers and Suppliers

5.     Future Use of KPIs and Performance Measurements to Achieve Success

Agenda

14:00-14:30   Registration

14:30-15:10   Strategic Operations and Performance

15:10-15:30   Tea Break and Networking

15:30-16:30   Managing Cooperation with Customers and Supplies to the Future use of KPIs

16:30-17:00   Q&A and Discussion

Speakers

Mr. John Benito

Senior Consultant

Mr. John Benito

Senior Consultant

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Mr. John Benito has more than 35 years’ working experience in the operations field and has worked in many Asian and European countries as well as the USA, including 16 years in China. John has worked in a variety of international and local roles with large multinational companies such as 3M, Parker, Siemens and Hercules, as well as a Senior Consultant for many automotive, telecommunications and medical operation companies.
He holds an MBA in Production Engineering, a Post Graduate Diploma in Operations Management, is an APICS “CPIM” and a Certified Quality Auditor.

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