By 2024, the era of short videos has emerged. Everyone shops using short videos, and everyone has a short video account. In recent years, our trainer Ulan Tuya has dealt with many public opinion crises triggered by user rights protection. The current trend is that more and more users, when asserting their rights, will prioritize using platforms like Douyin and Xiaohongshu (Little Red Book) to express their dissatisfaction. This training class will specifically discuss the behavior of user complaints on social media and aim to provide some ideas and methods for companies. 乌兰老师这几年处理了很多用户维权引发的舆情危机。目前的趋势就是，越来越多的用户在维权时，会优先用抖音和小红书来表达不满。随着更多网络平台为用户维权提供专门的发布渠道时，“网上的用户投诉”已经越来越多影响到企业声誉，进而间接或直接影响企业的销售。同时，用户吐槽的负面内容的积累，也会引起媒体和其他人的关注，存在发酵成巨大舆情风险的隐患。本节课，将专门讨论社交媒体上的用户投诉这一行为，希望能够为企业提供一些应对思路和方法。

• 2024-03-21 | 09:00 - 16:00
• Online

随着更多网络平台为用户维权提供专门的发布渠道时，“网上的用户投诉”已经越来越多影响到企业声誉，进而间接或直接影响企业的销售。
同时，用户吐槽的负面内容的积累，也会引起媒体和其他人的关注，存在发酵成巨大舆情风险的隐患。
本节课，将专门讨论社交媒体上的用户投诉这一行为，希望能够为企业提供一些应对思路和方法。

• 2024-03-21 | 09:00 - 16:30
• Online

The market competition is highly fierce, and the key to success is to establish and maintain close and solid relationships with key clients. In this course, you will be able to systematically gain insights into Key Account Management (KAM) from a global perspective and have comprehensive in-depth analysis of external and internal factors of key clients, thus making influence on the preferences of the procurement decision-making team to achieve sales target.

课程受益

- 从全局的角度系统地洞察大客户管理
- 为公司制定一个成功的大客户管理方案
- 全面地深度剖析大客户的外部和内部要素
- 更加准确地在客户的内部建立关键人员联盟
- 在公司内部建立赢得大客户的联盟
- 区别竞争对手并获得有利的竞争优势
- 影响采购决策团队的偏好来实现销售
- 进行关键决策人价值演讲来获得关键的支持和承诺

• 2024-03-21 - 2024-03-22 | 09:00 - 16:30
• Beijing

Are you searching for an international school that embodies diversity, academic excellence, and a nurturing environment? Look no further! Nestled away from the hustle and bustle of the city, our school boasts a serene lake view backdrop, providing the perfect setting for your child's educational journey.

At BSG, we pride ourselves on offering the renowned British curriculum tailored for expat children aged 1 to 18 years. With a proven track record of excellence, we prioritize a holistic approach to education that nurtures both academic prowess and personal growth.

• 2024-03-20 | 09:30 - 11:30
• BSG South Lake Campus

Kick-off meeting of the Automotive Working Group which will take place onsite from Beijing and online on 20th March 13:30 to 15:50.

• 2024-03-20 | 13:30 - 15:50
• EUCCC Beijing Office, 4th Floor, Room C405

The European Chamber cordially invites you to attend the launch of its latest publication, produced in partnership with China Macro Group (CMG), on 20th March 2024.

European Chamber president Jens Eskelund and CMG co-founder and managing director Markus Herrmann Chen will present the key findings of the report. Following this, president Eskelund and former Chamber presidents Joerg Wuttke, Mats Harborn and Davide Cucino will discuss the impact that state-led risk management and economic-security-focussed policies are having on European companies in China.

• 2024-03-20 | 09:00 - 11:30
• Beijing Ballroom, 3F, Four Seasons Hotel

The EU SME Centre and the European Chamber Carbon Market Working Group are glad to invite Director Ma Jun from the Institute of Public & Environmental Affairs (IPE) and industry players across China to explore the recent practices on corporate green supply chain management, the critical role of SMEs and challenges they face, and the different approaches large enterprises can adopt to support their SME partners throughout the supply chain to improve their environmental performance.

• 2024-03-19 | 15:00 - 16:30
• European Chamber Office Beijing | Online

[This is a closed meeting open to consortium partners’ management and relevant stakeholders of EU SME Centre Phase IV including European embassies, consulates, EU-funded projects and secretariat/board members from European chambers or business associations only].
To make sense of the host of announcements during the 2024 Two Sessions and what they mean for China’s economic, foreign policy and political trajectory, Neil Thomas, Fellow on Chinese Politics at Asia Society Policy Institute’s Center for China Analysis, and Dan Wang, Chief Economist at Hang Seng Bank, will join on and offline our upcoming Policy Meeting, which will take place on Tuesday 19th March from 9:00-10:30 at the Four Seasons Hotel Beijing. The meeting will be off-the-record and held under Chatham House rules.

• 2024-03-19 | 09:00 - 10:30
• Four Seasons Hotel Beijing

China is not the same place to do business that it was just a few short years ago. For the right companies and adventurous entrepreneurs, however, this new economic reality can offer not just challenges, but opportunities.
While the days of blockbuster growth may be over, measures introduced by the central government during this month’s Two Sessions could demonstrate a recognition of the need to stimulate sustainable, high-quality growth. Whether these initiatives are enough to help China navigate the significant headwinds that it faces – including everything from demographics to sluggish global demand and the unpredictable results of the upcoming US election – remains to be seen. Furthermore, a continuing shift in focus away from business and the economy toward politics and security raises questions as to the future shape of China’s economic landscape. Nevertheless, the Chinese market remains vast, with an entrepreneurial population and a foothold in some of tomorrow’s vital industries, like electric vehicles and solar energy.

• 2024-03-19 | 13:30 - 18:00
• Jade Ballroom, 3rd Floor, Kempinski Hotel

On March 5, 2024, Premier Li Qiang delivered the <<Report on the Work of the Government>> at the Second Session of the 14th National People’s Congress of China. Globally, economic recovery was slow, with increasing geopolitical tensions and rising protectionism. Domestically, China faced challenges in economic recovery due to the prolonged impact of the Covid-19 pandemic, exacerbated by existing structural issues and emerging risks in areas such as real estate and financial institutions.

In response to these challenges, the government outlined its tasks for 2024, including issuing ultra-long-term special government bonds and opening up new tracks in emerging fields like quantum technology and life sciences. Additionally, China plans to implement measures to further open up its economy, such as relaxing market access restrictions and promoting cross-border services trade.

To delve deeper into these issues and their implications for businesses, the European Chamber is pleased to host Mr. Xu Sitao, Chief Economist and partner at Deloitte China, to share his insights and forecasts on the economy. Mr. Xu brings extensive experience, having previously served as Chief Representative of China and EIU Forecasting Director at the Economist Group. We will also provide an opportunity for members to introduce themselves and engage in discussion.

• 2024-03-13 | 10:00 - 11:30
• 26/F, Deloitte Touche Tohmatsu Certified Public Accountants LLP 26楼德勤华永会计师事务所