It is becoming more and more common for enterprises to encounter public opinion. Nowadays, many enterprises will respond to public opinion: some accept media interviews, some send lawyers' letters, some issue statements on their official websites and official accounts...
Similarly, there are very few successful cases that can calm public opinion with a single response. Most of the time, the response will either be like a mud in the sea, or even worse, the response will trigger a new round of public opinion, and the more the response, the bigger the problem.
In this case, and some enterprises would rather take the "ostrich tactics" : let your public opinion, I will not say a word.
In this lesson, we select successful public opinion response statements and analyze them to analyze and learn the skills of how to respond to public opinion.

• 2023-03-10 | 09:00 - 16:00
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

It is becoming more and more common for enterprises to encounter public opinion. Nowadays, many enterprises will respond to public opinion: some accept media interviews, some send lawyers' letters, some issue statements on their official websites and official accounts...
Similarly, there are very few successful cases that can calm public opinion with a single response. Most of the time, the response will either be like a mud in the sea, or even worse, the response will trigger a new round of public opinion, and the more the response, the bigger the problem.
In this case, and some enterprises would rather take the "ostrich tactics": let your public opinion, I will not say a word.
In this lesson, we select successful public opinion response statements and analyze them to analyze and learn the skills of how to respond to public opinion.
企业遇到舆情是越来越常见的情况。现在，很多企业都会对舆情做回应：有的接受媒体采访，有的发律师函，有的在自家官网和公号上发声明……
同样，能用一次回应平息舆情的成功案例非常少，更多时候，要不回应如泥牛入海，更糟的是回应引发新一轮舆情，越回应事情越大。
这种情况下，又有企业宁可采取“鸵鸟战术”：任你舆情滔天，我自一声不吭。
在本课中，我们精选那些成功的舆情回应声明，对其做解析，来分析和学习舆情时如何做回应的技巧。

• 2023-03-10 | 09:00 - 16:00
• zoom online

This workshop aims to train the practical skills of Power BI in data analysis and data presentation, cultivate the requirements of data analysis and visualization skills to meet the work needs of enterprises, and enable students to have good ability in data processing, data modeling and analysis, especially the presentation of data visualization reports.
本训练营主要培训数据分析与数据呈现的Power BI实战技能，培养满足企业工作需要的数据分析与可视化技能要求，使学员具备良好的数据处理、数据建模分析、特别是数据可视化报表呈现能力。

• 2023-03-09 | 20:00 - 21:00
• Zoom online

Inefficient communication with consumers can directly lead to negative comments on social media. As more online platforms provide dedicated channels for consumer advocacy, online consumer complaints are increasingly affecting the reputation of companies, and thus indirectly or directly affecting their sales.
At the same time, the accumulation of negative content from consumers' complaints can also attract the attention of the media and others, with the potential to fester into a huge public opinion risk.
In this training, we will discuss the act of user complaints on social media and hope to provide some ideas and ways for companies to respond.

• 2023-03-03 | 09:00 - 17:00
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

Enterprises and users are a pair of communication subjects, interact with each other. Each party's output (attitude, bargaining leverage) directly influences the other's feedback. In this pair of subjects, the enterprise is a "non-human" organization, while the user is an individual with emotions and psychology. Individual users expect a "back and forth" "you have to understand how I feel" mode of communication between people. But companies can't meet that demand. The enterprise completes the output of its will through the position of customer service and after-sales service. But customer service training has determined that they do not provide "emotional value." When it comes to online text communication, there will be the same situation of "insufficient exchange of emotions": the enterprise will issue objective, rational and cold response text, and users will think you have a bad attitude and become angrier. 企业和用户是一对沟通主体，互相作用。每一方的输出（态度、谈判筹码）会直接影响对方的反馈。而这一对主体中，企业是一个“非人类”的组织，用户则是一个有情绪和心理的个人。个人用户期待建立如人际之间的“有来有往”“你要理解我的感受”的沟通模式。但企业无法满足这种情形需求。企业通过客服售后的职位来完成企业意愿的输出。但是客服售后的培训，决定了他们不会提供“情绪价值”。换到网上的文字沟通，会有同样的“情绪交换不到位”的情况发生：企业发布客观理智冷冰冰的回应文字，用户读了认为你态度不好，更生气了。

• 2023-03-03 | 09:00 - 17:00
• online

● 掌握Excel使用技巧，改善工作方式，提高工作效率；
● 设计令人赏心悦目的专业数据报表，通过三个以上的函数嵌套解决复杂工作问题；
● 创建“会说话”的专业图表，通过数据透视表随便所欲生成各种报表。

• 2023-03-02 | 09:00 - 16:30
• zoom

Most of us master several quality tools in the enterprise. Fragmented application of tools is not effective or even wrong, and it is a prerequisite for the application of certain tools if you do not know how to contact them. Six Sigma Black Belt training can help participants master the relevant quality theories and tools systematically and comprehensively to solve quality problems more effectively.
Everyone needs continuous improvement. Not only quantitative change, but also qualitative change is needed. Six Sigma emphasizes breakthrough improvement. Participants enter the class with a problem, and by the end of the course, the project is closed, the company is profitable, and the individual grows and continues to improve.
Get the systematic training of GAMI Six Sigma Black Belt, and have a better chance to pass the CQC exam. Also, there are abundant cases to develop your vision.

• 2023-02-27 - 2023-03-31 | 09:00 - 17:00
• KIT Suzhou

In the era of Industry 4.0, the toolbox of Lean Production is extended by new digital technologies. This training explains the origins and interrelations between Lean Production and Industry 4.0. The philosophy of lean production still is the baseline for identifying digital solutions that add value to your business. In this course, participants will be inspired by a broad overview of state-of-the art technologies, related to real-world challenges in production systems. Support is given on how to assess your value streams to find the right pain points to start with.
在工业4.0时代，新的数字技术扩展了精益生产的工具箱。培训将解释精益生产和工业4.0之间的起源和相互关系。精益生产的理念仍然是基础，以此来确定有价值的数字化方案。在本课程中，我们将全面介绍与生产系统中实际挑战相关的最新技术，从而启发参与者。我们将帮助您评估价值流，以找到正确的痛点，最终开始实施工业4.0。

• 2023-02-17 | 09:00 - 17:00
• KIT中国研究院

The work of government affairs (GA) is often compared to “building a rainbow bridge of communication and cooperation between the government and enterprises”. In fact, for the GA departments of multi-national companies (MNCs), the “external communication” with Chinese government agencies only accounts for half of their daily work, while the other half of GA work, the “internal communication” within the company, is the basic guarantee and core power to determine the effectiveness of external work, which is equally important and difficult!

• 2023-02-15 | 09:30 - 16:30
• zoom online

The work of government affairs (GA) is often compared to “building a rainbow bridge of communication and cooperation between the government and enterprises”. In fact, for the GA departments of multi-national companies (MNCs), the “external communication” with Chinese government agencies only accounts for half of their daily work, while the other half of GA work, the “internal communication” within the company, is the basic guarantee and core power to determine the effectiveness of external work, which is equally important and difficult!

Therefore, the full understanding and cooperation of the company’s senior managements and the heads of various business departments is of great strategic significance for promoting the smooth development of GA and giving full play to the value of GA function.

• 2023-02-15 | 09:20 - 16:30
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）