课程收益：
建立管理角色和态度的自我认知；
强化向经理进阶所需的管理理念和行为原则；
加强对人的洞察和关注能力；
通过沟通提升个人影响力：冰山理论;
沟通技能精华；有效倾听和提问的力量;
如何处理异议：认同的技能与态度;
协助学员在管理岗位上建立积极畅通的沟通和反馈环境，能够面对不同意见的挑战；
通过激励和授权他人，发展平衡领导力，帮助每个人实现目标；
掌握管理工具与技巧，实现从“认知”到“行动”的交互提升和改进。
目标学员：
新任经理人，一线管理者，团队或项目负责人，储备管理人才，基础管理技能进阶人员。
授课方法：
运用反思，互动交流的最佳实践，在管理情境中通过角色扮演进行真正的演练、行为练习、反馈和辅导。
课程大纲：
新经理的角色和责任转换
提升对管理环境的认知：如何管理现实？
什么是专业的管理态度：滤镜原理和建设性态度
运用反馈的两种方式进行管理沟通
赞赏：何时赞赏？如何赞赏？
建设性反馈：帮助员工改进和提升
发展平衡领导力：何时授权，何时直截了当？
形成个人行动计划
Insights:
Restricted group sizes, multiple interventions for each participant using formal exercises, improvisations and personal ‘in situ’ situation analysis ‐ this program creates a highly personalised environment and an individual dimension close to a coaching approach.
Who's it for:
Executives, managers, team/project leaders, first-time manager or anyone who manages a team responsible for business results.
Benefits:
· Learning by doing for maximum ROI
· Clarity of your role and responsibilities of a manager
· Transition of mindset from individual contributor to manager
· Comprehend essential managing skills
· Confidence in using your power and authority for achieving the goal(s)
· Helping the team to succeed
Program Outline:
· From an Individual Contributor to a Manager – What are the role and responsibilities of a manager?
· The New Manager’s 101 – When do you really become a manager? Setting SMART objective as the first step of entering your path to maturity. Aligning your team’s objective(s) with the company’s objective(s).
· Understand Your Team Members’ Strength – Identify your team member’s strength(s) as the basis for distrusting tasks and responsibilities.
· Ensure Responsibility and Accountability in the Team – Using RACI matrix to create clarity in case the team “drop the ball”.
· Give Concrete Instruction and Motivate the Team Member(s) for Action – “I’ve told him/her so many times and the result is still not desirable…” Using an exercise to learn how to give clear instruction and getting the desired result. As a manager, how to create the 4 essential conditions for employee(s) for taking meaningful action.
· The New Manager’s Time Management – Scanning through your day-to-day work habit and rhythm and establishing an effective way of working for productivity and sustainability.
The harvest of the day – My personal learning and action plan
Terms & Conditions:
Events have limited seating so to ensure your attendance we encourage advance online registration and payment for ALL events. We cannot guarantee entry to anyone not registered in advance.
Cancellation Policy
If you cannot attend the training for which you have registered, please cancel your registration no later than one business day prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for event costs.
To cancel you can: 1) email: yangzhao@europeanchamber.com.cn, or 2) cancel online if you registered for the event through the website.
Terms & Conditions:
This event has limited seating and requires registration and payment in advance.
