【 Problem solving 】
·Establish the thinking mode of data decision, say goodbye to perceptual decision thinking
·Master quantifying goals into measurable follow-through business problems
·Master the common data analysis methods and processes in high-frequency service scenarios
·Through visual analysis results of digital speech to enhance business discourse power

【解决问题】
·建立数据化决策的思考模式告别感性决策思考
·掌握将目标量化分解为衡量可跟进的业务问题
·掌握高频业务场景下常用的数据分析方法流程
·通过可视化分析成果数字说话提升业务话语权

• 2023-04-18 | 09:00 - 16:00
• Online Webinar

In the past two years, the negative impact of online public opinions has increasingly attracted the attention of regulatory authorities. The CAC has launched several campaigns to clean up the Internet, including targeting "black media" extortion and extortion by enterprises. However, enterprises still face public opinion risks still exist, the Taoist high, the devil is high, the governance is the negative risk behind the more cunning, more hidden means.
Among them, "we media" and social media bloggers have increasingly become the source and driving force of corporate public opinion crisis.
How to deal with the public opinion crisis caused by "we media" is a problem that every enterprise will encounter.

近两年来，网络舆情的负面影响日益引起监管部门的重视。网信办多次发起清朗净网行动，包括针对企业遇到的“黑媒体”敲诈勒索现象等。但是，企业依然面对的舆情风险依然存在，道高一尺，魔高一丈，治理带来的是负面风险的幕后推手更加狡猾，手段更加隐蔽。
其中，自媒体和社交媒体博主日益成为企业舆情危机的源头和推波助澜的力量。
企业如何应对自媒体引发的舆情危机，是每个企业都会遇到的问题。

• 2023-04-14 | 09:00 - 16:00
• Online Training

Government communication is an art, and the sense of propriety is very important! Government communication documents, which cover all aspects of the work system of government affairs (GA), can be said to be the convergence point to show the effectiveness and value of GA work based on long-term systematic work.
Government communication document writing is an important and indispensable basic work for enterprises, and it is the link and bridge between enterprises and the government.
Based on policy research theory and various types of cases/ templates, this course expounds the main categories and characteristics, basic writing principles and writing scenario analysis of government communication documents from the aspects of language habits, communication methods, and writing skills. It aims to help GA practitioners and relevant business personnel conduct written communication with the government stakeholders in a more accurate, effective, and standardized manner.

政府沟通是门艺术，分寸感十分重要！政府沟通文件以小见大，涵盖了政府事务工作体系的方方面面，可以说是长时间系统工作的基础上，集中表现工作成效和价值的汇集点。
政府沟通文件撰写是企业一项重要的、不可或缺的基础性工作，是企业与政府联系的纽带和桥梁。提高政府沟通文件写作水平，对促进企业的政府事务工作具有十分重要的意义。
本系列课程以政策研究理论为背景，从语言习惯、沟通方式、写作技巧等方面，阐述了政府沟通文件撰写的主要类别和特点、基本撰写原则、写作情景分析，并基于众多类型政府沟通文件的典型案例进行分享，内容上力求理论和实践相结合，旨在帮助政府事务从业者和相关业务人员理解并掌握政府沟通文件的写作方法，以求更精准、有效、规范地与政府进行文字沟通。

• 2023-04-11 | 13:30 - 17:30
• Online Training

【Introduction】
How to grasp the key to solve the problem in the first time?
How to remove the dilemma from decision-making?
How can you make your intentions clear to others in a short time?
How to write without piling up words and clutter?
Structural thinking and expression -- Use logic to enhance persuasion provides you with practical and effective methods and tools.

【课程简介】
如何在第一时间把握解决问题的关键？
如何让决策不再陷入两难境地？
如何在短时间内让他人清晰理解你的意图？
如何在书面表达时不再堆砌文字、不再混乱？
《结构性思维与表达——用逻辑提升说服力》课程为您提供实用有效的方法、工具。

• 2023-03-24 | 09:30 - 16:30
• Online Training

SA8000®:2014 edition change is coming up, and the introduction of a new Social responsibility evaluation tool Social Fingerprint® is a major change in this edition change.SGS, as a SA8000® certification body recognized by SAAS, based on years of certification and training experience, provides you with the latest social responsibility trend awareness training, to better help organizations implement SA8000® management system.

SA8000®:2014 版换版在即，新的社会责任评价工具 Social Fingerprint® 的导入是本次换版的重大变更。SGS 作为被 SAAS 认可的 SA8000®认证机构，基于多年的认证和培训经验，为您提供最新的社会责任趋势知讯培训，更好的帮助组织内部实施 SA8000®管理体系。

• 2023-03-23 - 2023-03-24 | 09:00 - 17:00
• Online Training

FMEA, the most important tool for risk analysis, originated in aerospace and was brought to the automotive industry in the late 1970s. After decades of development, the latest version of FMEA was published jointly by AIAG and VDA in June 2019, giving a structured and logical seven-step FMEA analysis.

FMEA作为风险分析最重要的工具，发源于航空航天，在70年代末被引入汽车行业。经过几十年的发展，最新版FMEA于2019年6月由AIAG与VDA联合发布，给出了结构化、逻辑化的七步FMEA分析法。

• 2023-03-23 - 2023-03-24 | 09:00 - 17:00
• TBC

Highly effective people are often expected to "think and see things carefully, but also to make decisions and put them into practice."In the face of a diverse and rapidly changing business environment, if our thinking and technology are stuck in place, we often fail to achieve the desired return. The challenges associated with bottom-level thinking involve the process of "deconstructing" information to "reconstructing" it to "focusing" it. In this process, how to consciously cultivate and build an efficient thinking engine suitable for the workplace? Map thinking can be used professionally to provide continuous impetus to the thinking process and to meet new challenges with an open mind.

高效能人士常常被寄予厚望：“既能周密地思考和看待问题，又能果断做出决定并付诸实践”。面对多元而变化飞速的商业环境，若我们的思考技术停滞在原地，常常力倍功半，未能收获理想回报。与底层思考力有关的挑战，都包含对资讯从“解构”到“重构”，再到“聚焦”的过程。 在这个进程中，如何有意识地培养和打造适用于职场的高效思考引擎？我们可以专业地运用导图思考法，为思考进程提供连续不断的动力，以开放的心态迎接各种新挑战。

• 2023-03-22 | 09:30 - 16:30
• Online Training

FMEA, the most important tool for risk analysis, originated in aerospace and was brought to the automotive industry in the late 1970s. After decades of development, the latest version of FMEA was published jointly by AIAG and VDA in June 2019, giving a structured and logical seven-step FMEA analysis.

FMEA作为风险分析最重要的工具，发源于航空航天，在70年代末被引入汽车行业。经过几十年的发展，最新版FMEA于2019年6月由AIAG与VDA联合发布，给出了结构化、逻辑化的七步FMEA分析法。

• 2023-03-20 - 2023-03-21 | 09:00 - 17:00
• Online training (2 days)

This training is a 3-day live online training.
The automotive industry quality system standard IATF 16949:2016, developed by the IATF, clearly stipulates that organizations should have qualified internal auditors. This course is specifically designed for organisations implementing IATF 16949:2016 or training for certification purposes. Participants will learn the intent and requirements of IATF 16949:2016, including an introduction to the process approach and its core tools for the automotive industry. Through a precise understanding of the standard requirements, the simulation audit of the application of audit techniques and process methods in the automotive industry, the internal auditors of the organization can master the basic requirements of IATF 16949:2016 and have the ability to plan and complete the internal audit.

本课程为 3 天在线直播课程。
IATF 所制定的汽车行业质量体系标准 IATF 16949:2016 中明确规定，组织应具有有资格的内部审核员。本课程特别为组织推行 IATF 16949:2016 或认证目的培训。学员将学习到 IATF 16949:2016 的意图和要求，包括过程方法及其汽车行业核心工具介绍。通过对标准要求的精准理解，汽车行业审核技巧及过程方法应用的模拟审核，使组织的内审员可以掌握 IATF 16949:2016 基本要求并有能力策划完成内部审核。

• 2023-03-20 - 2023-03-22 | 09:00 - 17:30
• Online Training

The effect of training lies not only in the content, but also in the use of a variety of ways to teach, so as to improve the acceptance of the training content and behavior change. However, in reality, many lecturers and training managers have a limited understanding and grasp of the training methods, either through PPT reading, or using a large number of videos, without targeted design according to the teaching content and objectives.
This course aims to analyze and practice common teaching methods on the spot through systematic actual combat training. At the same time, it teaches students to design teaching scripts, task layout skills, field control skills, guidance skills and other contents. Through the systematic combination of various training methods, the training effect and efficiency can be improved.

培训的效果不仅仅在于内容，更在于使用多种方式进行教学，以此提高学员对培训内容的接受度及行为改变。而现实中，很多讲师及培训管理者对培训方式的了解和掌握都是有限的，要不就是通篇的 PPT 诵读，要不就是使用大量的视频，而没有根据教学内容和目标进行有针对性设计。
本课程旨在通过系统实战训练，对常见的教学方式进行现场剖析、实战演练，同时教会大家设计教学脚本、任务布置技巧、现场控制技巧、引导技巧等内容，通过多种培训方式的系统组合，提高培训效果和效率。

• 2023-03-16 | 09:00 - 16:00
• Online Training