Identifying unrelieved stress and being aware of its effect on our lives is not sufficient for reducing its harmful effects. Just as there are many sources of stress, there are many possibilities for its management.

• 2013-04-09 - 2013-04-10 | 09:00 - 17:00
• Landmark Tower II Unit 0830 8, North Dongsanhuan Road Chaoyang District Beijing 100004 P.R. China

An interactive class of self-analysis for secretarial staff. The course begins with trainees reviewing their own communication style and providing peer feedback.

Trainees will be exposed to effective communication styles and how to prepare messages before delivering it, while also considering the receiver's position.

• 2013-03-26 | 09:00 - 17:00
• French Chamber of Commerce and Industry in China

Effective Business Writing

• 2013-03-21 - 2013-03-22 | 09:00 - 17:00
• C512, Lufthansa Center No. 50 Liangmaqiao Road, Chaoyang District Beijing

The role of the receptionist is of paramount importance for creating the right image for an organisation. "You don't get a second chance to make a first impression" has never been so perfectly true than with regard to the role of the modern receptionist. Today, receptionists are being asked to take on new roles and responsibilities in order to add value to an organisation. This course examines the role of the receptionist and gives practical tips and advice so that you can fulfill your job in a professional way and perform at your best.

• 2013-03-18 - 2013-03-19 | 09:00 - 17:00
• Landmark Tower II Unit 0830 8, North Dongsanhuan Road Chaoyang District Beijing 100004 P.R. China

The course based on PMBOK 4 edition, is designed to help participants master and apply essential knowledge, skills, tools and practical experience relative to project management

• 2013-03-11 - 2013-03-12 | 09:00 - 17:00
• Landmark Tower II Unit 0830 8, North Dongsanhuan Road Chaoyang District Beijing 100004 P.R. China

It covers Business English communication in a company with an emphasis on cultural expectations and the western way of performing tasks and thinking about business. The class covers practical and effective methods for dealing with English communication in a professional manner. Each class includes conversation and/or writing, vocabulary and cultural tips.

• 2013-03-04 - 2013-06-01 | 18:15 - 20:45
• Landmark Tower II Unit 0830 8, North Dongsanhuan Road Chaoyang District Beijing 100004 P.R. China

half day training on coaching

• 2013-02-28 | 13:30 - 17:00
• Conference room, 7th Floor, Somerset International Building Tianjin | 天津盛捷国际大厦服务公寓七层会议室

If you manage databases using Excel, you will want to attend this course.

We will walk you through the steps of working with multiple workbooks and merging them into one easily managed database. If you accumulate databases on a regular basis from your sales team, research or events, you will most likely want to update your master database with information while removing all duplicate information.

The full day course will provide you with the knowledge to start using Excel to manage your information more effectively, while saving your hours of frustration.

• 2013-02-05 | 09:00 - 17:00
• C512, Lufthansa Center No. 50 Liangmaqiao Road, Chaoyang District Beijing

Do you need to negotiate internally with colleagues, suppliers or customers?
Do you want to be able to ensure that the best outcome is achieved for both parties? Do you need to manage conflicts effectively throughout the negotiation process?

• 2012-12-13 - 2012-12-15 | 09:00 - 17:00
• French Chamber of Commerce and Industry in China