In today's booming social media, ineffective customer communication will directly lead to complaints online. As more online platforms provide dedicated release channels, "online customer complaints" have increasingly affected the reputation of companies, which in turn indirectly or directly affect the sales income.

At the same time, the accumulation of negative content will also attract the attention of the media and other competitors, and there is a danger of fermenting into a huge public opinion risk.

In this lesson, we will discuss the behavior of customer complaints on social media, hoping to provide some ideas and methods for companies.

• 2022-09-02 | 09:00 - 16:30
• Zoom Online

Beijing Institute of Medical Device Testing (BIMT) Visit
北京市医疗器械检验研究院访问

• 2022-09-01 | 09:00 - 12:00
• Beijing Institute of Medical Device Testing

为帮助会员企业探索除“两微一抖”（微信、微博、抖音）之外的更多的社交媒体营销渠道，本场活动将聚焦“知乎”。中国欧盟商会市场营销与传播论坛很荣幸邀请到拥有知乎运营丰富经验的企业嘉宾英飞凌大中华区高级数字营销经理庄华亮，知乎头部MCN机构极简科技业务负责人康旭，分享经验，共同探讨知乎作为内容营销平台的玩法及与其他平台的比较，作为广告渠道是否值得投入。活动将由中国欧盟商会市场营销与传播论坛北京副主席乌兰主持。如果您的公司也在运营知乎，欢迎参加本次交流活动并参与讨论；如果您在考虑开通新的社交媒体渠道，希望此次活动可以给您带来一些经验与启发。

• 2022-08-31 | 14:00 - 16:00
• European Chamber Beijing Office / Online viz Zoom

管理者在充满压力的会议中，向领导或者跨部门团队做正式汇报的时候，最大的挑战莫过于如何：

· 切中要害，获取支持

· 逻辑性强，富有条理

· 简明扼要、突出重点

本课程所教授的是，“在汇报中Sell你的想法——以听众为中心的思维模式和叙事逻辑”。

• 2022-08-30 | 09:00 - 16:00
• Zoom online

The European Chamber Automotive Working Group will hold a working group meeting on 24th August in Beijing on the theme of sandbox regulation and market access administration for intelligent connected vehicles (ICVs).

• 2022-08-24 | 09:30 - 11:30
• European Chamber Office Beijing 欧盟商会北京办公室 | Zoom 线上会议室

WeChat, an essential tool for your China business. But how do you know if your organization is making the most use of all that it can offer? This session provides a high-level strategic approach to WeChat, zooming out to understand the role it can play not just in marketing but in your China business strategy. This session is for international executives and directors who wish to strengthen their understanding of China's most powerful platform to capitalize on its vast opportunities. Learn about how WeChat advertising works (and how it can be effective in the B2B space), 2021 trends with the direction Tencent is heading in, and many, many more!

• 2022-08-24 | 14:00 - 17:00
• Link shall be shared before the training date

• Master the higher-level functions to process more complex data statistics and analysis;
• Master the relevant tools of data analysis and find the value of data effectively;
• Master data table production methods, make data analysis results more comprehensive, systematic and efficient;
• Master the drawing methods of high-level business chart types to make the forms of data transmission more novel and diversified.

• 2022-08-16 | 09:00 - 16:30
• online

2022年4月10日，《中共中央国务院关于加快建设全国统一大市场的意见》正式对外公布，明确提出建设高效规范、公平竞争、充分开放的全国统一大市场。

• 2022-08-11 | 15:00 - 16:00
• Beijing Ballroom, 3F, Four Seasons Hotel

企业的中层管理者很多都是从员工提拔起来的，他们会做事却不一定会带人，也很少经过系统的培训，他们的经验大都是来自于复制前一任或是靠自己漫长地摸索。

因此，如何系统地培养企业中层管理者，成了当今企业的一个重要课题；谁赢得了中层，谁就赢得了企业的未来。

-如何从技术走向管理，从做事走向带人，从“游击队”走向“正规军”？

-如何从单打独斗走向团队协作，从管理者走向领导者？

Most middle-level managers in enterprises are promoted from employees. This training will help the new managers know:

How to turn from technology to management, from working to leading teamwork?

• 2022-08-09 - 2022-08-10 | 09:00 - 16:00
• Zoom

The Beijing Biotechnology and Medical Industrial Chain Opening-up Work Plan has come into force in February, 2022.
2022年2月，《北京市生物医药全产业链开放实施方案》正式实施。

• 2022-08-05 | 14:00 - 15:45
• European Chamber Beijing Office/Zoom Online