A team can be an oasis of excitement, focused energy, and peak performance, or it can feel like an endless desert. What makes the difference? Almost anyone can lead a team effectively. What you need is a clear understanding of how teams work; a commitment to coordinating the details; empathy, patience and persistence; and a few techniques for getting beyond the predicable hurdles. But to build a high-performance team is much more demanding.

A high performance team is strong on problem solving, its decisions are of high quality, it knows how to deal with conflict constructively and creatively, and enjoys high levels of trust, openness and enthusiasm for working together.

To get there leaders need to understand team dynamics and team roles, learn to respond to the challenges different types of teams have, and know how to improve team communication and mutual understanding significantly.
Our training offers a roadmap for managers who desire to make their teams fully tap their potential and guide them towards greater cohesion, result-orientation and sense of ownership.

For online payments please indicate SHA2014-10-29

AGENDA
9.10 am – 9.15 am  I. Course Overview
9.15 am – 10.15 am  II. Effective Team Leadership
- Basic Definitions
- Adair’s Concept of Team Leadership
- Qualities of a Team Leader
- Case Study
- Feedback Exercise (Role Play)

Coffee Break: 10.15 am – 10.30 am

10.30 am – 11.15 am
III. Understanding Team Dynamics
- The Four Stages of Team Development
- Team Development Matrix
- Team Assessment #1
- Debriefing and Discussion
- Nine Elements of Effective Teamwork
- Developing an Action Plan for Your Team (1)
11.15 pm – 12.00 pm
IV. Team Communication and Team Roles
- Simulation Game
- Team Roles and Team Communication
- The Belbin Team Roles
- Scenario Training #1
- Scenario Training #2
- Developing an Action Plan for Your Team (2)

Lunch Break: 12.00 pm – 13.00 pm

13.00 pm – 14.45 pm
V. Types of Teams and their Challenges
- The Five Conflict Handling Modes
- Competitor Teams
- Compromiser Teams
- Avoider Teams
- Accomodator Teams
- Collaborator Teams
- Typical Challenges and Remedies
- Developing an Action Plan for Your Team (3)

Coffee Break: 14.45 pm – 15.00 pm

15.00 pm – 16.45 pm
VI. Creating a High-Performance Team
- Team Assessment #2
- Debriefing and Discussion
- Team Trust and Open Communication
- Strategies for Creating Ownership
- Personal Style and Team Behaviour
- Scenario Training #3
- Characteristics of a High-Performance Team
- Developing an Action Plan for Your Team (3)
16.45 pm – 17.00 pm
VII. Summary, Q&A, Feedback, Adjourn

Trainer

Dr. Laurenz Awater, General Manager and corporate trainer. Laurenz is an organizational development and intercultural expert whose China experience dates back to 1985 when he was foreign student at Beijing University. Laurenz is fluent in Chinese and works as management trainer and consultant. His Ph.D. thesis on ‘China’s Political Economic History from 1949 to 1997’ is a standard reference book at German universities and received mentioning on ‘Wikipedia’ and on books on G8 summit policy, China’s WTO-integration and EU-Foreign Policy. When working in German industry Laurenz was involved in large infrastructure and construction projects in China. In 2003 he founded the Shanghai INNOVA Management Institute, a training company known for organizing high-level executive workshops for expat managers and for its leadership and management training programs. Since then the Shanghai INNOVA Management Institute has built up a client base of more than 200 MNCs, mainly larger and mid-sized concerns from Western Europe.

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