【适用对象】 希望增强个人情商能力，以促进职场表现、人际交往和情绪管理的各类人群
【Target Audience】 This course is designed for individuals from various backgrounds who aim to enhance their emotional intelligence (EQ) to improve workplace performance, interpersonal relationships, and emotional management skills.
【课程收益】
-深度理解情商的底层逻辑
-掌握情商的底层模型
-掌握高情商的沟通技巧
【Course Benefits】
- Gain a deep understanding of the underlying principles of emotional intelligence.
- Master the foundational models of emotional intelligence.
- Acquire effective communication skills for high emotional intelligence.
【课程大纲】
一、深度认识情商 1.世界咖啡：“我”眼中的情商是什么 2.情商的定义 3.案例分析-【黄渤的情商真的高吗？】 4.高情商的误区:会说话、会交际、会讨好、脾气好、很精明 5.情商在沟通中的 5 种状态 6.情商的模型:自我觉察、自我管理、社会意识、关系管理
二、情商的自我察觉 1.心理学家比昂:思维的 6 种功能 2.自我觉察的 4 个关键 3.实施自我察觉的 5 个步骤 4.普拉切克情绪花瓣
三、情商的自我管理 1.管理情绪:既不是压抑、也不是释放 2.管理情绪的 4 个方面 3.正确认知情绪智力：坏情绪也是资产 4.如何对自己的情绪游刃有余?
四、情商的社会意识 1.高情商的人懂得察言观色 2.视频导入:电视剧《恋爱先生》一一程晧察言观色讨好未来岳母 3.社会意识:观察、理解他人的行为和感受 4.共情的四象限 5.共情他人的 2 步骤 6.【案例分析】微信群晒清华录取通知书被踢出群 7.高情商倾听的三个层次
五、情商的关系管理 1.5 种情感表达策略 2.高情商赞美他人的有效方法 3.埃利斯-情绪 ABC 理论 4.【经典实验-棉花糖实验】-延迟满足提升情商 5.高情商表达的 4 个缺一不可的元素 6.高情商的 8 个表现 7.三脑与情绪、沟通的互动模式 1）爬行脑：正念呼吸 2）情绪脑：快速和谐 3）智力脑：非暴力情绪沟通
六、答疑与行动计划
【Course Outline】
Module 1: In-Depth Understanding of Emotional Intelligence
- Introduction: What is Emotional Intelligence in My Perspective?
- Definition of Emotional Intelligence
- Case Study - "Is Huang Bo Really Emotionally Intelligent?"
- Misconceptions about High Emotional Intelligence: Being articulate, sociable, pleasing, easy-going, shrewd
- 5 States of Emotional Intelligence in Communication
- Models of Emotional Intelligence: Self-awareness, Self-management, Social Awareness, Relationship Management
Module 2: Self-awareness of Emotional Intelligence
- Psychologist Bian: 6 Functions of Thinking
- 4 Key Aspects of Self-awareness
- Implementing 5 Steps of Self-awareness
- Plutchik's Wheel of Emotions
Module 3: Self-management of Emotional Intelligence
- Emotion Management: Neither suppression nor release
- 4 Aspects of Managing Emotions
- Correct Understanding of Emotional Intelligence: Bad emotions are also assets
- How to Skillfully Navigate Own Emotions?
Module 4: Social Awareness of Emotional Intelligence
- High Emotional Intelligence: Understanding non-verbal cues
- Video Introduction: TV series "Mr. Right" - Cheng Hao observes and pleases future mother-in-law
- Social Awareness: Observing and understanding others' behaviors and feelings
- Four Quadrants of Empathy
- 2 Steps to Empathize with Others
- Case Study: Being kicked out of a WeChat group for flaunting acceptance letter from Tsinghua
- Three Levels of Active Listening in High Emotional Intelligence
Module 5: Relationship Management of Emotional Intelligence
- 5 Strategies for Emotional Expression
- Effective Ways of Praising Others with High Emotional Intelligence
- Ellis' ABC Theory of Emotions
- Classic Experiment - Marshmallow Test: Delayed Gratification to Enhance Emotional Intelligence
- 4 Essential Elements of High Emotional Intelligence Expression
- 8 Manifestations of High Emotional Intelligence
- Interaction Patterns of Emotions and Communication with the Triune Brain:
- Reptilian Brain: Mindfulness Breathing
- Emotional Brain: Quick Harmony
- Intellectual Brain: Nonviolent Emotional Communication
Module 6: Q&A and Action Plan
付款方式
报名后请将培训费汇款至以下账户，并在银行转账单上附注SY20240814或加活动负责人微信进行扫码支付
A/C Name: 中国欧盟商会
A/C No.: 7110210182500027543
China CITIC Bank 中信银行京城大厦支行
北京市朝阳区新源南路6号京城大厦
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