Conflict is everywhere, whether it is competition in the workplace, family conflicts or misunderstandings in social situations are unavoidable phenomena. Facing conflict can be challenging, and efficiently managing it is essential for fostering teamwork, enhancing work efficiency, and improving interpersonal relationships. Our course on conflict management equips participants with the necessary skills to handle conflicts skilfully and maintain composure in various situations.

• 2024-07-25 - 2024-07-26 | 09:00 - 16:30
• address shall be shared before the training

Research has found that buyer decision makers mostly hang up on calls or voicemails with sales content within nine seconds. No matter how great a sales rep's face-to-face sales skills, if they can't get an appointment to meet and talk to the person they're selling to (the prospective customer), those sales reps won't be able to open new accounts. new customers. However, the skill of effective new account development is often overlooked, leaving many sales reps at a loss in this area of work, even if it's meeting with the buyer's key players. Even when it comes to meeting with key buyer contacts.

• 2024-07-30 | 09:00 - 16:00
• address shall be shared before the training

Many organisations have arranged training courses on sales techniques for their sales staff. However, no matter how enthusiastic and positive the learning, it often seems to remain the same soon after the course, which makes many sales managers who want to cultivate their subordinates quite frustrated. This course is designed to solve this problem for how to actively participate in the sales supervisor, can assist the sales staff to learn and apply, to improve the sales ability, to create Enhance sales ability and create brilliant results.

• 2024-07-31 | 09:00 - 16:00
• address shall be shared before the training

Join us for the upcoming Compliance and Business Ethics Working Group Meeting to gain insights into the latest enforcement trends, including anti-corruption and anti-trust regulations. Learn from industry experts about innovative compliance strategies, practical solutions, and regulatory updates to enhance your organisation’s compliance programmes and mitigate risks effectively.

• 2024-08-02 | 14:30 - 16:00
• European Chamber Shanghai Office | European Chamber Beijing Office

【课程背景】
英国危机管理专家迈克尔·里杰斯特有句名言，走好每一步是解决冲突最好的方法。的确，因冲突倒下的公司很多，但是从冲突之中挺过来的公司更多，关键就在于不打无准备之仗。再复杂的困难，处理起来，也有一定的流程，只要把流程中的每一步走好，处理冲突就变得轻松。随着社会的发展，竞争越来越激烈，协作已经成为取得成功的关键，越来越多的企业开始重视跨部门冲突管理。跨部门协作是企业成功发展的基础，不仅可以提升企业整体竞争力，还可以提高企业纯利润，从而实现更大的利润增长。跨部门协作能够更有效的实现企业目标，提高企业整体技术水平，扩大企业规模，降低企业成本。跨部门协作能够降低人力资源的成本，因为它可以提高企业人力资源的效率，增加工作产出，为企业带来更大的经济效益。
[Course Background]
British crisis management expert Michael Riegert once said, "Taking each step well is the best way to resolve conflicts." Indeed, many companies have fallen due to conflicts, but more have survived and thrived by effectively navigating through conflicts. The key lies in being prepared rather than engaging in unprepared battles. Even the most complex difficulties can be managed with a structured approach. Handling conflicts becomes easier when each step in the process is managed effectively.

• 2024-08-06 | 09:00 - 16:00
• Online Training

课程背景】
情商(EQ)又称情绪智力,体现了一个人对于自身和他人情绪的理解和处理能力。情商是每一位职场人士对自己工作情绪了解、控制和自我激励的能力,更侧重对他人工作情绪的了解和把握,以及如何处理好职场人际关系,是职业化情绪能力的表现。没有沟通,就没有理解,没有理解,就不会有彼此的信任,而缺乏信任,就不会有愉快的合作和成功的管理,当然更谈不上什么执行力的加强。然而网上众多情商课程中，讲述的多是一些话术,很多人学会知其一不知其二,对其本源的东西不了解,就不能将话术真正应用在实际的工作生活中反而很可能结果是适得其反，这门《情商提升》极其适合想要真正有效提升情商的人们。
【Course Background】
Emotional Intelligence (EQ), also known as emotional quotient, reflects an individual's capacity to understand and manage emotions, both in oneself and others. EQ is crucial for every professional in terms of self-awareness, emotional regulation, and self-motivation in the workplace. It emphasizes understanding and navigating others' emotions, as well as effectively managing workplace interpersonal relationships, demonstrating professional emotional abilities. Without communication, there is no understanding; without understanding, there is no mutual trust. Lack of trust undermines pleasant cooperation, successful management, and certainly diminishes the enhancement of execution capabilities.However, among the myriad EQ courses available online, many focus on mere rhetoric. Many individuals grasp only superficial knowledge and lack understanding of the fundamentals. They struggle to apply these techniques effectively in real-world work scenarios, often resulting in counterproductive outcomes. This course, "Enhancing Emotional Intelligence," is exceptionally suitable for those seeking genuine and effective improvement in EQ.

• 2024-08-14 | 09:00 - 16:00
• Online Training

European Chamber Auto Components, AFB, Cosmetics, IPR and R&D working Group are pleased to invite you to upcoming joint working group meeting “Overview of China's Intellectual Property Rights Protection Practice.

• 2024-08-15 | 15:00 - 16:30
• European Chamber Shanghai Office and Online

More companies are beginning to pay attention to cross-departmental conflict management and realized that ross-departmental collaboration is the basis for the successful development of an enterprises.

【Course Benefits】

To enable participants to understand what the capabilities of collaboration, the spirit of collaboration and conflict management should have in a workplace
Understand the reasons of conflict and find out the conflict problems between departmental and then find ways to solve the conflict, resolve the problems of collaboration, and successfully reach the goal
Recognize that conflict management is the foundation of teamwork and a must for continuous training, and learn cross-sectoral cooperation skills
Recognize the importance of attitude at work and take a positive work mindset to fully engaged in work assignments
Learn the tools of time management, use the time well, improve work efficiency and achieve win-win development in the enterprise.
【课程背景】

英国危机管理专家迈克尔·里杰斯特有句名言，走好每一步是解决冲突最好的方法。的确，因冲突倒下的公司很多，但是从冲突之中挺过来的公司更多，关键就在于不打无准备之仗。再复杂的困难，处理起来，也有一定的流程，只要把流程中的每一步走好，处理冲突就变得轻松。随着社会的发展，竞争越来越激烈，协作已经成为取得成功的关键，越来越多的企业开始重视跨部门冲突管理。跨部门协作是企业成功发展的基础，不仅可以提升企业整体竞争力，还可以提高企业纯净和，从而实现更大的利润增长。跨部门协作能够更有效的实现企业目标，提高企业整体技术水平，扩大企业规模，降低企业成本。跨部门协作能够降低人力资源的成本，因为它可以提高企业人力资源的效率，增加工作产出，为企业带来更大的经济效益。

• 2024-08-16 | 09:00 - 16:00
• Online

This course is suitable for all working people who want to improve their work efficiency and free themselves from tedious tasks with the help of AI big language model. AI时代到来，企业希望员工可以提高效率，可以成为多面手，来降低成本。员工希望从一些简单但繁琐的工作中解放出来，而更多的专注核心业务和自身发展。那么大语言时代的到来，一个免费的网页，只需轻松对话，就可完成这两大心愿。

• 2024-08-20 | 09:00 - 16:00
• Teams

In a rapidly changing policy environment, mastering efficient government relations management strategies is key to the steady development of enterprises. This training aims to help government affairs practitioners better manage and maintain relationships between businesses and government departments, fully and comprehensively execute specific tasks, and understand how to more effectively communicate the demands of businesses to the government. The course will explore how to identify the right stakeholders from the perspective of multinational enterprises, discuss how to communicate with the government on the basis of win-win solutions, and aim to establish cooperation mechanisms and handle related issues.

This course aims to enhance participants' skills in the following areas:
• Key Department Management Skills: How to identify the correct key departments and achieve win-win solutions.
• Building Relationships and Solving Problems: How to establish effective government relations and promote the resolution of business-related issues.
• Communication Skills: How to explain and communicate relatively complex business matters and corresponding needs clearly and logically.

• 2024-08-21 | 13:20 - 17:00
• MS Teams