Recent world events such as the Covid Pandemic have challenged us to prepare to manage previously unthinkable situations that may threaten an organization’s future. This new challenge goes beyond the mere emergency response plan or disaster management activities that you might previously have employed. Your organisation must engage in a comprehensive process best described generically as Business Continuity. It is no longer enough to draft a response plan that anticipates naturally, accidentally, or intentionally caused disaster or emergency scenarios. Today’s threats require creating an ongoing, interactive process that ensures the continuation of an organization’s core activities before, during, and, most importantly, after a major crisis event.

• 2024-07-17 | 13:30 - 17:00
• Shanghai

his course is dedicated to a comprehensive innovation of PPT design and presentation skills with the help of cutting-edge AI technology. Our goal is to help trainees master advanced design tools and methods and enhance their ability to produce and speak PPT to present their ideas and results in a more professional and engaging manner in a variety of business, educational and public settings.

在当今快速发展的数字化时代，信息传播的速度和广度达到了前所未有的水平。PPT作为信息展示和交流的重要工具，其作用已经远远超出了简单的信息传递。它成为了个人专业能力、创意思维以及企业品牌形象的直观体现。一个设计精良、内容丰富、逻辑清晰的PPT，能够在第一时间吸引观众的注意力，有效传达核心信息，增强说服力。
本课程致力于通过前沿的AI技术，对PPT设计和演讲技巧进行全面革新。我们的目标是帮助学员掌握先进的设计工具和方法，提升他们制作和演讲PPT的能力，使他们能够在各种商业、教育和公共场合中，以更加专业和吸引人的方式展示自己的思想和成果。

• 2024-07-23 | 09:00 - 16:00
• MS Teams

In China, organisations are faced with a variety of challenges, and it is critical to improve operational efficiency, reduce costs and increase competitiveness. This is where Business Process Improvement (BPI) plays an important role, focusing on analysing and improving an organisation's business processes to achieve better overall performance and operational effectiveness.

• 2024-07-23 - 2024-07-24 | 09:00 - 16:00
• address shall be shared before the training

Conflict is everywhere, whether it is competition in the workplace, family conflicts or misunderstandings in social situations are unavoidable phenomena. Facing conflict can be challenging, and efficiently managing it is essential for fostering teamwork, enhancing work efficiency, and improving interpersonal relationships. Our course on conflict management equips participants with the necessary skills to handle conflicts skilfully and maintain composure in various situations.

• 2024-07-25 - 2024-07-26 | 09:00 - 16:30
• address shall be shared before the training

Research has found that buyer decision makers mostly hang up on calls or voicemails with sales content within nine seconds. No matter how great a sales rep's face-to-face sales skills, if they can't get an appointment to meet and talk to the person they're selling to (the prospective customer), those sales reps won't be able to open new accounts. new customers. However, the skill of effective new account development is often overlooked, leaving many sales reps at a loss in this area of work, even if it's meeting with the buyer's key players. Even when it comes to meeting with key buyer contacts.

• 2024-07-30 | 09:00 - 16:00
• address shall be shared before the training

Many organisations have arranged training courses on sales techniques for their sales staff. However, no matter how enthusiastic and positive the learning, it often seems to remain the same soon after the course, which makes many sales managers who want to cultivate their subordinates quite frustrated. This course is designed to solve this problem for how to actively participate in the sales supervisor, can assist the sales staff to learn and apply, to improve the sales ability, to create Enhance sales ability and create brilliant results.

• 2024-07-31 | 09:00 - 16:00
• address shall be shared before the training

The Third Plenum is widely considered one of the most important events in China's political agenda and is usually focused on various aspects of policy reform for the country. From 15th to 18th July, China will hold the Third Plenum, setting a new economic blueprint for China, likely including financial reforms, private sector support, and the development of new productive forces in technology.

• 2024-08-07 | 14:30 - 17:00
• European Chamber Shanghai Office 中国欧盟商会上海办公室

More companies are beginning to pay attention to cross-departmental conflict management and realized that ross-departmental collaboration is the basis for the successful development of an enterprises.

【Course Benefits】

To enable participants to understand what the capabilities of collaboration, the spirit of collaboration and conflict management should have in a workplace
Understand the reasons of conflict and find out the conflict problems between departmental and then find ways to solve the conflict, resolve the problems of collaboration, and successfully reach the goal
Recognize that conflict management is the foundation of teamwork and a must for continuous training, and learn cross-sectoral cooperation skills
Recognize the importance of attitude at work and take a positive work mindset to fully engaged in work assignments
Learn the tools of time management, use the time well, improve work efficiency and achieve win-win development in the enterprise.
【课程背景】

英国危机管理专家迈克尔·里杰斯特有句名言，走好每一步是解决冲突最好的方法。的确，因冲突倒下的公司很多，但是从冲突之中挺过来的公司更多，关键就在于不打无准备之仗。再复杂的困难，处理起来，也有一定的流程，只要把流程中的每一步走好，处理冲突就变得轻松。随着社会的发展，竞争越来越激烈，协作已经成为取得成功的关键，越来越多的企业开始重视跨部门冲突管理。跨部门协作是企业成功发展的基础，不仅可以提升企业整体竞争力，还可以提高企业纯净和，从而实现更大的利润增长。跨部门协作能够更有效的实现企业目标，提高企业整体技术水平，扩大企业规模，降低企业成本。跨部门协作能够降低人力资源的成本，因为它可以提高企业人力资源的效率，增加工作产出，为企业带来更大的经济效益。

• 2024-08-16 | 09:00 - 16:00
• Online

The digital transformation of companies involves a set of substantial changes in all areas of the organisation. In talent management, obtaining talent and enhance their development has become a major challenge for today’s organisations and strong leadership plays a vital role in fostering innovation outcomes in organisations. Keeping employees engaged and developing them into talent through employee empowerment is essential for businesses to reduce talent turnover.
At this year’s annual HR Conference, the European Chamber is delighted to invite experts to present their talent management processes and discuss ways of upgrading the mindset of a HR department to help the organisation adapt to the digital era.

• 2024-08-29 | 14:00 - 17:00
• TBC

This course aims to upgrade Excel data analysis through AI technology, and help students master the knowledge and skills in data preprocessing, data cleaning, data modeling, data analysis and visual presentation. The course is rich in content, covering all aspects of data analysis, and aims to help students comprehensively improve their data analysis skills.
本课程旨在通过AI技术升级Excel数据分析，帮助学员掌握数据预处理、数据清洗、数据建模、数据分析和可视化展示等方面的知识和技能。课程内容丰富，涵盖了数据分析的各个方面，旨在帮助学员全面提升数据分析能力。

• 2024-09-03 | 09:00 - 16:00
• Teams online