新任经理人，一线管理者，团队或项目负责人，储备管理人才，基础管理技能进阶人员。

课程收益：
建立管理角色和态度的自我认知；
强化向经理进阶所需的管理理念和行为原则；
加强对人的洞察和关注能力；
通过沟通提升个人影响力：冰山理论;
沟通技能精华；有效倾听和提问的力量;
如何处理异议：认同的技能与态度;
协助学员在管理岗位上建立积极畅通的沟通和反馈环境，能够面对不同意见的挑战；
通过激励和授权他人，发展平衡领导力，帮助每个人实现目标；
掌握管理工具与技巧，实现从“认知”到“行动”的交互提升和改进。

• 2024-07-17 | 09:00 - 16:30
• European Chamber Shanghai Office

Recent world events such as the Covid Pandemic have challenged us to prepare to manage previously unthinkable situations that may threaten an organization’s future. This new challenge goes beyond the mere emergency response plan or disaster management activities that you might previously have employed. Your organisation must engage in a comprehensive process best described generically as Business Continuity. It is no longer enough to draft a response plan that anticipates naturally, accidentally, or intentionally caused disaster or emergency scenarios. Today’s threats require creating an ongoing, interactive process that ensures the continuation of an organization’s core activities before, during, and, most importantly, after a major crisis event.

• 2024-07-17 | 13:30 - 17:00
• Shanghai

his course is dedicated to a comprehensive innovation of PPT design and presentation skills with the help of cutting-edge AI technology. Our goal is to help trainees master advanced design tools and methods and enhance their ability to produce and speak PPT to present their ideas and results in a more professional and engaging manner in a variety of business, educational and public settings.

在当今快速发展的数字化时代，信息传播的速度和广度达到了前所未有的水平。PPT作为信息展示和交流的重要工具，其作用已经远远超出了简单的信息传递。它成为了个人专业能力、创意思维以及企业品牌形象的直观体现。一个设计精良、内容丰富、逻辑清晰的PPT，能够在第一时间吸引观众的注意力，有效传达核心信息，增强说服力。
本课程致力于通过前沿的AI技术，对PPT设计和演讲技巧进行全面革新。我们的目标是帮助学员掌握先进的设计工具和方法，提升他们制作和演讲PPT的能力，使他们能够在各种商业、教育和公共场合中，以更加专业和吸引人的方式展示自己的思想和成果。

• 2024-07-23 | 09:00 - 16:00
• MS Teams

【课程背景】
在当今快速发展的数字化时代，信息传播的速度和广度达到了前所未有的水平。PPT 作为信息展示和交流的重要工具，其作用已经远远超出了简单的信息传递。它成为了个人专业能力、创意思维以及企业品牌形象的直观体现。一个设计精良、内容丰富、逻辑清晰的 PPT，能够在第一时间吸引观众的注意力，有效传达核心信息，增强说服力。本课程致力于通过前沿的 AI 技术，对PPT 设计和演讲技巧进行全面革新。我们的目标是帮助学员掌握先进的设计工具和方法，提升他们制作和演讲 PPT 的能力，使他们能够在各种商业、教育和公共场合中，以更加专业和吸引人的方式展示自己的思想和成果。
[Course Background]
In today's rapidly evolving digital era, the speed and reach of information dissemination have reached unprecedented levels. As a crucial tool for information presentation and communication, PowerPoint (PPT) has transcended its role of mere information transmission. It has become a tangible reflection of individual professional competence, creative thinking, and corporate brand image. A well-designed, content-rich, and logically structured PPT can immediately capture audience attention, effectively convey core information, and enhance persuasiveness.This course aims to revolutionize PPT design and presentation skills through cutting-edge AI technologies. Our goal is to help participants master advanced design tools and methods, enhancing their ability to create and deliver PPT presentations in a professional and captivating manner across various business, educational, and public settings.

• 2024-07-23 | 09:00 - 16:00
• Online Training

In China, organisations are faced with a variety of challenges, and it is critical to improve operational efficiency, reduce costs and increase competitiveness. This is where Business Process Improvement (BPI) plays an important role, focusing on analysing and improving an organisation's business processes to achieve better overall performance and operational effectiveness.

• 2024-07-23 - 2024-07-24 | 09:00 - 16:00
• address shall be shared before the training

Conflict is everywhere, whether it is competition in the workplace, family conflicts or misunderstandings in social situations are unavoidable phenomena. Facing conflict can be challenging, and efficiently managing it is essential for fostering teamwork, enhancing work efficiency, and improving interpersonal relationships. Our course on conflict management equips participants with the necessary skills to handle conflicts skilfully and maintain composure in various situations.

• 2024-07-25 - 2024-07-26 | 09:00 - 16:30
• address shall be shared before the training

Research has found that buyer decision makers mostly hang up on calls or voicemails with sales content within nine seconds. No matter how great a sales rep's face-to-face sales skills, if they can't get an appointment to meet and talk to the person they're selling to (the prospective customer), those sales reps won't be able to open new accounts. new customers. However, the skill of effective new account development is often overlooked, leaving many sales reps at a loss in this area of work, even if it's meeting with the buyer's key players. Even when it comes to meeting with key buyer contacts.

• 2024-07-30 | 09:00 - 16:00
• address shall be shared before the training

Many organisations have arranged training courses on sales techniques for their sales staff. However, no matter how enthusiastic and positive the learning, it often seems to remain the same soon after the course, which makes many sales managers who want to cultivate their subordinates quite frustrated. This course is designed to solve this problem for how to actively participate in the sales supervisor, can assist the sales staff to learn and apply, to improve the sales ability, to create Enhance sales ability and create brilliant results.

• 2024-07-31 | 09:00 - 16:00
• address shall be shared before the training

【课程背景】
英国危机管理专家迈克尔·里杰斯特有句名言，走好每一步是解决冲突最好的方法。的确，因冲突倒下的公司很多，但是从冲突之中挺过来的公司更多，关键就在于不打无准备之仗。再复杂的困难，处理起来，也有一定的流程，只要把流程中的每一步走好，处理冲突就变得轻松。随着社会的发展，竞争越来越激烈，协作已经成为取得成功的关键，越来越多的企业开始重视跨部门冲突管理。跨部门协作是企业成功发展的基础，不仅可以提升企业整体竞争力，还可以提高企业纯利润，从而实现更大的利润增长。跨部门协作能够更有效的实现企业目标，提高企业整体技术水平，扩大企业规模，降低企业成本。跨部门协作能够降低人力资源的成本，因为它可以提高企业人力资源的效率，增加工作产出，为企业带来更大的经济效益。
[Course Background]
British crisis management expert Michael Riegert once said, "Taking each step well is the best way to resolve conflicts." Indeed, many companies have fallen due to conflicts, but more have survived and thrived by effectively navigating through conflicts. The key lies in being prepared rather than engaging in unprepared battles. Even the most complex difficulties can be managed with a structured approach. Handling conflicts becomes easier when each step in the process is managed effectively.

• 2024-08-06 | 09:00 - 16:00
• Online Training

课程背景】
情商(EQ)又称情绪智力,体现了一个人对于自身和他人情绪的理解和处理能力。情商是每一位职场人士对自己工作情绪了解、控制和自我激励的能力,更侧重对他人工作情绪的了解和把握,以及如何处理好职场人际关系,是职业化情绪能力的表现。没有沟通,就没有理解,没有理解,就不会有彼此的信任,而缺乏信任,就不会有愉快的合作和成功的管理,当然更谈不上什么执行力的加强。然而网上众多情商课程中，讲述的多是一些话术,很多人学会知其一不知其二,对其本源的东西不了解,就不能将话术真正应用在实际的工作生活中反而很可能结果是适得其反，这门《情商提升》极其适合想要真正有效提升情商的人们。
【Course Background】
Emotional Intelligence (EQ), also known as emotional quotient, reflects an individual's capacity to understand and manage emotions, both in oneself and others. EQ is crucial for every professional in terms of self-awareness, emotional regulation, and self-motivation in the workplace. It emphasizes understanding and navigating others' emotions, as well as effectively managing workplace interpersonal relationships, demonstrating professional emotional abilities. Without communication, there is no understanding; without understanding, there is no mutual trust. Lack of trust undermines pleasant cooperation, successful management, and certainly diminishes the enhancement of execution capabilities.However, among the myriad EQ courses available online, many focus on mere rhetoric. Many individuals grasp only superficial knowledge and lack understanding of the fundamentals. They struggle to apply these techniques effectively in real-world work scenarios, often resulting in counterproductive outcomes. This course, "Enhancing Emotional Intelligence," is exceptionally suitable for those seeking genuine and effective improvement in EQ.

• 2024-08-14 | 09:00 - 16:00
• Online Training